ICICI pockets issue.
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Today I transferred Rs 3000 via Paytm to ICICI pockets .The transfer was done to pockets@10digitmobileno@icici.
The transaction was successful on Paytm end but the amount was not credited in pockets wallet.
Now Paytm is asking me to give a documented confirmation from the merchant so that they can raise an issue.
Can anybody help me to resolve this issue
Thanks for the update
Chec the mobile number of UPI once
and ICICI support on twitter is too good they mostly resolve all the issues
I have contacted icici on twitter & they said that they will contact me but no call received till now
Can anybody guide me how to file a chargeback with issue .In my case the remitter bank was ICICI but the platform used was paytm
Pockets has many issues. I transferred 3000 rupees from Pockets to bank account, transaction was successful but bank account was not credited. I called Pockets CC and they asked to wait for 3 days. In 3 days money was back in Pockets account.
Can you please share the pockets cc contact number
Called the pockets customer care no 8657567777 but no one is picking up the call .What a pathetic support.
Any other contact no of pockets ICICI cc
This is an ongoing issue from 25 march…. Mine allso 3000 stuck… Have filed chargeback with my bank… Every bank has different procedure…. U will get automated responses from icici… Either u contact via chat, twitter or call…. 1 working day for credit in wallet and 3 working day for refund…. In my case they have told to wait 5 business days for refund
That’s the number. I guess they are on Gudi Padwa holiday 
Very true. How much the govt try to make India digital but with these UPI failures & pathetic support by banks will force the people to go back to traditional method of payment i.e cash (or to barter system may be)
@ batmanBABA.@vasanth_ece. Have you received the refund of the money stucked on ICICI pockets
Yet to receive my refund.When I enquired last Thursday they asked to wait for 5 working days.
Today i filed chargeback with bank..For a mere cashback,patience is greatly affected.
I’ll uninstall pockets once I received the refund.I had failures before too,but it won’t take this much time.
if they have issues in specific UPI,i don’t understand why they allow to add money.
You will get your money. Wait for 4-5 business days
Can anybody guide me how to file chargeback in ICICI BANK? Paytm is asking me for a documented verification from the merchant to file a chargeback
Just get a confirmation of your transaction status… You might have got the upi transaction nukber6by sms…. Give and ask in email the status….
In ICICI Bank is there any IFSC code of ICIC0DC0099 ?
I received an email from ICICI regarding my issue with pocket wallet top up.
All the details mentioned in email are wrong.
(1) Mobile no is wrong .
( 2) Account no is wrong.
( 3 ) IFSC code is wrong . The IFSC code of pockets wallet is ICIC0001022.
What has happened to ICICI Bank !!! Such pathethic emails with all wrong details & evven then the transaction is marked as successful.
Report on twitter and told them you deposited through VPA
Correct IFSC code details as mentioned in pockets wallet is ICIC0001022.See the screenshot
A humble question .
In ICICI Bank is there any IFSC code of ICIC0DC0099 ? I am unable to find any info of the above mentioned IFSC code
Hello @abhishek012 , are you able to add funds to pockets wallet via UPI ?
Whenever I tried to add funds to pockets via UPI to "pockets.10digit mobileno @ icici" the amount is refunded back to source immediately
are you guys got refund ?
Not received till now .
Now anybody can send money to Pockets Wallet directly via UPI 10digitsMobileNumber@pockets
Adding funds to pockets.10digitmobileno@icici is the official method to do pockets top up.
See the attached screenshot
@ batmanBABA.@vasanth_ece.
Have you received your refund ? My money is still stucked even after 7 days.
My remitter bank is ICICI bank & now they are sending this successfully transferred email repeatedly everyday, with wrong details of the beneficiary pockets wallet. All the pockets wallet details shared are wrong, registered mobile no is wrong, IFSC code is wrong & account number is wrong .Only the VPA mentioned is correct.
Besides, I am unable to understand why are they mentioning IFSC code & account no to me as, I have topped up the pockets wallet via UPI.
Can anybody suggest how to handle this issue .
@abhishek012 can you please suggest something
screnshot attached
Chk ur pockets debit card
That acc no may be same as ur card
Have u shared pockets acx statement with icici?
Finally,received the refund after 11 days.
The grievance cell of ICICI is obsolete (reached upto level 3) .I am still asked by the grievance cell to wait for 4 weeks. The grievance cell has raised several issues like IMPS issue, credit card issue for my single UPI Issue but failed to raise the UPI issue itself. How is this ICICI bank operating is beyond my knowledge !!
Even raising complaint on NPCI didn’t help ( See the screenshot).
Its my personal opinion that there is some autotime limit in ICICI servers ,after which the amount is automatically refunded back to source.
Money sent to pockets.10digtmobileno@icici or 10digitmobileno@pockets both are failing .I just tried both the methods to add funds to pockets at approx 03:55 AM but thanks God ,I got instant refund.
Waste of time & efforts .
Can anybody confirm ?
My working from last 3 days, i send money to pockets.10digtmobileno@icici successfully transfer and money credited to my pockets wallet and also got Rs50 cashback 2 times
but yesterday my 10digitmobileno@pockets to bank transfer initiated and debited from my pockets wallet but not credited to my Paytm bank account.
Anyone know, amount will credit or refund ? I have heard that some users face similar problem.
Mine Rs 3000 debited from my bank account but not credited to pockets wallet.
Uaed 10digitmobileno@pockets to do the amount transfer .
Is anybody else facing this issue ? Same type of issue faced in the month of April .
How are you people able to load amount to pockets wallet.
ok, i think you will get auto refund after 12 days.
I send money to pockets.<mobile number>@ icici and also got Rs50 cashback twice using this UPI ID.
Around 5 years ago, pockets was new then i guess, once i was travelling by train to my home town. I had to transfer money to my icici pockets account to recharge my phone or something because of offer. By mistake i transferred 100 rs to someone else’s pockets account instead of mine due to typo in mobile number. I came to know then i called the person from railway station to return money . They didn’t understand it . I realised they don’t have pockets account so money was not credited to them. Then i raised this issue with icici bank and follow up in twitter. Guess what the icici team are still solving this case.
I’m facing weird issue with pockets. My number registered earlier with pockets was declined and linked to Amazon pay icici credit card which I recently received. They say a same number can’t be registered for both pockets and icici credit card. This is really confusing. Anybody faced similar issue?
Send an email to pockets team with your issues along with relevant screenshots
@Spanjaykumar have you received your money ?
For the refund I have been given a new date of 11 August 2022 (Thursday)
No Bro! I haven't received refund yet.... Don't know when we will receive refund😔 2.2K Stuck.
@Spanjaykumar ,have you received your refund ?
No Bro 😢
I did the transaction on 3 August 2022 but the amount is not refunded till today (12 Aug 2022) despite several follow up on chat & email
Unable to top up my icici pockets wallet via "pockets.mobileno@icici".Whenever I try to topup ,it is automatically auto refunded within seconds .My wallet is full KYC.
Anybody else facing this issue ? Can you please suggest something @abhishek012
Reached 1L limit?
Can anybody suggest a method to add funds to ICICI pockets because UPI methods are not working ?
Hello @abhishek012, have you find a method to add money to pockets & get cashback ?
I used Internet banking to load money.
@abhishek012 Is there any other wallet with UPI apart from Amazon pay and Icici pockets?
1) Pockets by ICICI Bank
2) LivQuik Technology (India) Private Limited
3) IDFC Bank
4) Amazon PPI
5) Spice Money.
More Wallets will soon launch Wallet UPI service.
Mine icici pockets is full KYC . I accepted a payment request Of Rs 750 on 11 DEC 2022 but the amount is neither credited to beneficiary not is refunded back to source.
Chat support is as usual pathetic .Anyone facing this issue.
Any suggestions @undertaker007
Are you also facing such issues @Spanjaykumar
Mine Stuck 6K Yesterday On 2 Pockets Wallet Accounts, Many users facing same issue, Refund will be taken 7-10 days & send an e-mail to pockets customer support for faster resolution.
You can go through comments of similar latest thread here. Might help
https://www.desidime.com/discussions/amoney-add...