Myntra taking back full bank discount if we return any product in the order - Be aware

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Deal Newbie
IamGROOT_

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my initial order has 6 products but even if i return 1 out of 6, instead of 10% of 662 (66) they are deducting full bank discount.

Simply scamming people

Only option that I get 662.40 back is to exchange for a new style and that too I can select only one new product

Screenshot20231016101941Gmail
My order value is 5030 - 10% off 503 and I paid 4527
Now if I return all products then as per customer care I'll get 4527-503 = 4014

Simply they are scamming 503 rupees here

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Deal Subedar Deal Subedar
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Myntra is doing this since a long time.

What people usually did in past was to just create order value enough to get bank discount and return the unwanted items.

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Deal Cadet Deal Cadet
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Check refund amount from customer care, some issue with app. Atleast in my case, app was showing 1100 refund after adjusting complete bank discount while customer care confirmed me 1400 and I got 1400 after 3 days of return.

Helpful Helpful
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What is your total order amount? Is returning this item brining the total order to less than 5000?

Deal Newbie Deal Newbie
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Order value is around 5k and the specific return item is 663

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Deal Subedar Deal Subedar
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Myntra is doing this since a long time.

What people usually did in past was to just create order value enough to get bank discount and return the unwanted items.

Helpful Helpful
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Return everything..simple 😈

Deal Newbie Deal Newbie
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Screenshot20231016101941Gmail
My order value is 5030 - 10% off 503 and I paid 4527
Now if I return all products then as per customer care I'll get 4527-503 = 4014

Simply they are scamming 503 rupees here
Helpful Helpful
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That is probably a calculation mistake there. In case you return everything, you should get the entire amount you paid.

In case of a single item return, since it will take your order below the discount threshold, you'll lose the discount.
Deal Cadet Deal Cadet
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It has been like this since always and there is nothing wrong in it. If they don't do it then everybody will order above 5k, take the bank discount and then return product to get discount on order below discount threshold.

Deal Cadet Deal Cadet
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True 

Deal Newbie Deal Newbie
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Simply place a replace order. It's a very good feature of Myntra

Deal Cadet Deal Cadet
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make separate orders

Deal Newbie Deal Newbie
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They are not customer-friendly any more. More like, lena hai toh lo nahin toh jao.

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