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Need Help.... Amazon account blocked

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makeourdeal

I got an email from Amazon 1 hour back.

Hello,

We closed this account because our records show that we closed another account of yours for not meeting the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders with our site.

If you had open orders on this account, those orders were cancelled and refunded when we closed the account.

Any digital content that you purchased with this account is still available to you. To access the content, click the “Manage Your Kindle” link on the Your Account menu on Amazon.in (https://www.amazon.in/youra...nt).

If you would like to appeal this decision, please reply to this email to reach an account specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.

Sincerely,

Account Specialist

Please help me what should I do to get it unblocked. This is my main account.

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You should first describe all events leading to blocking of account. Then only expect help. Appeal the decision as mentioned in mail.

Deal Lieutenant Deal Lieutenant
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Might be some issue with your network, there they are flagging you. I checked your snapdeal thread

Deal Subedar Deal Subedar
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pm me I can unlock it for nominal fees

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"@ramkr628243":http://www.desidime.com/users/525544 wrote:

these days everyone is so mean…😡

:/ 3rd party brother https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif I earn a minor commission that’s all

Deal Subedar Deal Subedar
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@saymyname wrote:

Might be some issue with your network, there they are flagging you. I checked your snapdeal thread


I am using BSNL BB… no vpn, Also my snapdeal issue is resolved. They are telling that there was some technical issue.

Deal Subedar Deal Subedar
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@caks2006407 wrote:

You should first describe all events leading to blocking of account. Then only expect help. Appeal the decision as mentioned in mail.


Yesterday, I just ordered 500 Rs GV using EMAIL500 code around 7:30 PM. Then after 6 hours, I got this mail. No CC/DC is linked with this account as I use SBI debit card.

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@makeourdeal wrote:

@caks2006407 wrote:

You should first describe all events leading to blocking of account. Then only expect help. Appeal the decision as mentioned in mail.


Yesterday, I just ordered 500 Rs GV using EMAIL500 code around 7:30 PM. Then after 6 hours, I got this mail. No CC/DC is linked with this account as I use SBI debit card.


Did you add different amazon accounts to buy 500 GV and then added all in one account using same/different credit/debit cards ?

Deal Subedar Deal Subedar
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@ngblr wrote:

@makeourdeal wrote:

@caks2006407 wrote:

You should first describe all events leading to blocking of account. Then only expect help. Appeal the decision as mentioned in mail.


Yesterday, I just ordered 500 Rs GV using EMAIL500 code around 7:30 PM. Then after 6 hours, I got this mail. No CC/DC is linked with this account as I use SBI debit card.


Did you add different amazon accounts to buy 500 GV and then added all in one account using same/different credit/debit cards ?


I bought this GV from 2-3 accounts using the same debit card. But for SBI they redirect to billdesk payment gateway, where I need to give my card info. Does billdesk share card details with Amazon? Also I did all those transactions changing IP (rebooting router) and in private session and delivery addresses were different.

Pro Shopping Friend Pro Shopping Friend
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@makeourdeal wrote:

@caks2006407 wrote:

You should first describe all events leading to blocking of account. Then only expect help. Appeal the decision as mentioned in mail.


Yesterday, I just ordered 500 Rs GV using EMAIL500 code around 7:30 PM. Then after 6 hours, I got this mail. No CC/DC is linked with this account as I use SBI debit card.


It means its a warning for everybody having multiple accounts…managing multiple accounts of other family/friend’s accounts. We tend to make a mistake after a while by entering same DC/CC or even IP address…or delivery address. ..
I thought only mobikwik is genius to decide that one has multiple accounts based on DC/CC/IP address..etc but it seems slowly everybody is following the same. Better all these e-Commerce people make KYC account mandatory for offers instead of suspecting customers.

OP you must have made a very simple mistake like mentioned above and may not able to recollect it now…like same device….etc
If you are sure you did not then appeal their decision and fight. Hopefully Amazon resolves it in your favour…otherwise also how does it matter…just few offers you miss so take it easy and move on to FK/SD…

Deal Subedar Deal Subedar
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@caks2006407 wrote:

@makeourdeal wrote:

@caks2006407 wrote:

You should first describe all events leading to blocking of account. Then only expect help. Appeal the decision as mentioned in mail.


Yesterday, I just ordered 500 Rs GV using EMAIL500 code around 7:30 PM. Then after 6 hours, I got this mail. No CC/DC is linked with this account as I use SBI debit card.


It means its a warning for everybody having multiple accounts…managing multiple accounts of other family/friend’s accounts. We tend to make a mistake after a while by entering same DC/CC or even IP address…or delivery address. ..
I thought only mobikwik is genius to decide that one has multiple accounts based on DC/CC/IP address..etc but it seems slowly everybody is following the same. Better all these e-Commerce people make KYC account mandatory for offers instead of suspecting customers.

OP you must have made a very simple mistake like mentioned above and may not able to recollect it now…like same device….etc
If you are sure you did not then appeal their decision and fight. Hopefully Amazon resolves it in your favour…otherwise also how does it matter…just few offers you miss so take it easy and move on to FK/SD…


I bought this GV from 2-3 accounts using the same debit card. But for SBI they redirect to billdesk payment gateway, where I need to give my card info. Does billdesk share card details with Amazon? Also I did all those transactions changing IP (rebooting router) and in private session and delivery addresses were different.

Deal Subedar Deal Subedar
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@makeourdeal wrote:

@caks2006407 wrote:

@makeourdeal wrote:

@caks2006407 wrote:

You should first describe all events leading to blocking of account. Then only expect help. Appeal the decision as mentioned in mail.


Yesterday, I just ordered 500 Rs GV using EMAIL500 code around 7:30 PM. Then after 6 hours, I got this mail. No CC/DC is linked with this account as I use SBI debit card.


It means its a warning for everybody having multiple accounts…managing multiple accounts of other family/friend’s accounts. We tend to make a mistake after a while by entering same DC/CC or even IP address…or delivery address. ..
I thought only mobikwik is genius to decide that one has multiple accounts based on DC/CC/IP address..etc but it seems slowly everybody is following the same. Better all these e-Commerce people make KYC account mandatory for offers instead of suspecting customers.

OP you must have made a very simple mistake like mentioned above and may not able to recollect it now…like same device….etc
If you are sure you did not then appeal their decision and fight. Hopefully Amazon resolves it in your favour…otherwise also how does it matter…just few offers you miss so take it easy and move on to FK/SD…


I bought this GV from 2-3 accounts using the same debit card. But for SBI they redirect to billdesk payment gateway, where I need to give my card info. Does billdesk share card details with Amazon? Also I did all those transactions changing IP (rebooting router) and in private session and delivery addresses were different.


Did you transfer all GV in one account? If yes then this must be the point of blocking.
We should not use same card in different accounts.
Appeal to them is the only point left now IMHO

Pro Shopping Friend Pro Shopping Friend
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@makeourdeal wrote:

I bought this GV from 2-3 accounts using the same debit card. But for SBI they redirect to billdesk payment gateway, where I need to give my card info. Does billdesk share card details with Amazon? Also I did all those transactions changing IP (rebooting router) and in private session and delivery addresses were different.


You got it @makeourdeal. We can not be sure what happens at the backend but only guess. My guess is Amazon must be getting card details albeit not full but say first 4 and last four digits….

There is no point now in arguing with Amazon as they believe in theory of DC/CC like mobikwik. Hope you do not have money in wallet.
Update the thread with final result.

Shopping Friend Shopping Friend
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@makeourdeal

Buddy, as you mentioned in above posts, using multiple accounts to take advantage of Amazon promotion is against their terms of service. They can track multiple accounts using cookies, IP address, Delivery address, Ph number, DC/CC details etc. I don’t think Amazon would unblock your account.

Deal Subedar Deal Subedar
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@ngblr wrote:

@makeourdeal wrote:

@caks2006407 wrote:

@makeourdeal wrote:

@caks2006407 wrote:

You should first describe all events leading to blocking of account. Then only expect help. Appeal the decision as mentioned in mail.


Yesterday, I just ordered 500 Rs GV using EMAIL500 code around 7:30 PM. Then after 6 hours, I got this mail. No CC/DC is linked with this account as I use SBI debit card.


It means its a warning for everybody having multiple accounts…managing multiple accounts of other family/friend’s accounts. We tend to make a mistake after a while by entering same DC/CC or even IP address…or delivery address. ..
I thought only mobikwik is genius to decide that one has multiple accounts based on DC/CC/IP address..etc but it seems slowly everybody is following the same. Better all these e-Commerce people make KYC account mandatory for offers instead of suspecting customers.

OP you must have made a very simple mistake like mentioned above and may not able to recollect it now…like same device….etc
If you are sure you did not then appeal their decision and fight. Hopefully Amazon resolves it in your favour…otherwise also how does it matter…just few offers you miss so take it easy and move on to FK/SD…


I bought this GV from 2-3 accounts using the same debit card. But for SBI they redirect to billdesk payment gateway, where I need to give my card info. Does billdesk share card details with Amazon? Also I did all those transactions changing IP (rebooting router) and in private session and delivery addresses were different.


Did you transfer all GV in one account? If yes then this must be the point of blocking.
We should not use same card in different accounts.
Appeal to them is the only point left now IMHO


No i have not redeemed a single GV yet. This was doing since last 6 months. Because other accounts are of my family member. It is not feasible to ask them for OTP for everytime

Deal Subedar Deal Subedar
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@cybertechie wrote:

@makeourdeal

Buddy, as you mentioned in above posts, using multiple accounts to take advantage of Amazon promotion is against their terms of service. They can track multiple accounts using cookies, IP address, Delivery address, Ph number, DC/CC details etc. I don’t think Amazon would unblock your account.


cookies – did in firefox private session through TCB
IP address – It was different for all orders
Ph number – different
DC/CC details – used SBI card with billdesk payment gateway.

Shopping Friend Shopping Friend
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bro amazon has A1 team for tracking fraudulent activities going around….. You cant escape that…. I have repeated this x100 times…. never play with amazon https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

no matter how much cautious you are…. they track on different patterns…. which you have no idea of https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Lieutenant Deal Lieutenant
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@makeourdeal wrote:

@cybertechie wrote:

@makeourdeal

Buddy, as you mentioned in above posts, using multiple accounts to take advantage of Amazon promotion is against their terms of service. They can track multiple accounts using cookies, IP address, Delivery address, Ph number, DC/CC details etc. I don’t think Amazon would unblock your account.


cookies – did in firefox private session through TCB
IP address – It was different for all orders
Ph number – different
DC/CC details – used SBI card with billdesk payment gateway.


Nothing will happen this is account specialist. Now ur completely blocked from their system

Not that I don’t understand the severity of ur post but I’m sorry read the forums you will come to know there’s no cheating Amazon
Shopping Friend Shopping Friend
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@makeourdeal wrote:


cookies – did in firefox private session through TCB
IP address – It was different for all orders
Ph number – different
DC/CC details – used SBI card with billdesk payment gateway.


Amazon uses a very complex algorithm to detect fraud transactions. I’m aware of a few other ways how they track such transactions. I will not be disclosing them here since it will lead to misuse.

Deal Subedar Deal Subedar
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@PaytmKaPoojari wrote:

@makeourdeal wrote:

@cybertechie wrote:

@makeourdeal

Buddy, as you mentioned in above posts, using multiple accounts to take advantage of Amazon promotion is against their terms of service. They can track multiple accounts using cookies, IP address, Delivery address, Ph number, DC/CC details etc. I don’t think Amazon would unblock your account.


cookies – did in firefox private session through TCB
IP address – It was different for all orders
Ph number – different
DC/CC details – used SBI card with billdesk payment gateway.


Nothing will happen this is account specialist. Now ur completely blocked from their system

Not that I don’t understand the severity of ur post but I’m sorry read the forums you will come to know there’s no cheating Amazon

That is account of my family member. In India, usually, there are 5-6 people. Mostly connected via wifi. So IP and delivery address will be same. I cant understand amazon policy here.

Deal Lieutenant Deal Lieutenant
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@cybertechie wrote:

@makeourdeal wrote:


cookies – did in firefox private session through TCB
IP address – It was different for all orders
Ph number – different
DC/CC details – used SBI card with billdesk payment gateway.


Amazon uses a very complex algorithm to detect fraud transactions. I’m aware of a few other ways how they track such transactions. I will not be disclosing them here since it will lead to misuse.


@makeourdeal did a little backtracking of ur dd activity and found why your account has been blocked. Check the biggest mistake u made on the thread. I hope this resolves ur mystery of blocking of Amazon account

http://www.desidime.com/forums/dost-and-dimes/t...

Ps: u seem a very learned person and u we’re taking so many precautions already means u have been a dd user for long. Offtopic was ur dd account also blocked and the reason why?

Shopping Friend Shopping Friend
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@makeourdeal

When i used to stay with my parents, Everyone at home including my brother were on Same IP address. Delivery address was the same as well but Credit card associated with the account was different since each of us had different CC’s. We must have placed more than 250 orders from Amazon since last 2 -3 years. Not once our account was flagged. IP address, delivery address alone does not trigger alert.

Deal Subedar Deal Subedar
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@PaytmKaPoojari wrote:

@cybertechie wrote:

@makeourdeal wrote:


cookies – did in firefox private session through TCB
IP address – It was different for all orders
Ph number – different
DC/CC details – used SBI card with billdesk payment gateway.


Amazon uses a very complex algorithm to detect fraud transactions. I’m aware of a few other ways how they track such transactions. I will not be disclosing them here since it will lead to misuse.


@makeourdeal did a little backtracking of ur dd activity and found why your account has been blocked. Check the biggest mistake u made on the thread. I hope this resolves ur mystery of blocking of Amazon account

http://www.desidime.com/forums/dost-and-dimes/t...

Ps: u seem a very learned person and u we’re taking so many precautions already means u have been a dd user for long. Offtopic was ur dd account also blocked and the reason why?


no I am a computer engineer. So I do know about this from beginning. I started using DD since last 2 months only.

Deal Subedar Deal Subedar
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@cybertechie wrote:

@makeourdeal

When i used to stay with my parents, Everyone at home including my brother were on Same IP address. Delivery address was the same as well but Credit card associated with the account was different since each of us had different CC’s. We must have placed more than 250 orders from Amazon since last 2 -3 years. Not once our account was flagged. IP address, delivery address alone does not trigger alert.


check pm

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