Never ending 48 hr deadline to at least contact

Order # 945655373 Micromax unite 2 mobile. Send a defective one. I asked to replace.

First time HS18 replied and asked to return the mobile through speedpost. I send it through Speedpost.

As per indiapost they have received mobile on 09/06/14.

Tried to establish communication so many times through email, telephone.

Each time got a 48 hrs deadline. Now I have nothing in my hand. Mobile is also gone. Money is also with them.

They don’t replied any of my emails or telephonic calls.

Purely fraud company. Its your luck if you didn’t needed customer care