https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8887904
Tejaa
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Ole Money Deducting Money!
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Just now received a text and email saying:
Paid Rs. 1085.0 via OlaMoney Wallet for txn. Xxxxxxxxxx on OlaMoney. Updated wallet balance is Rs. xxxxxx. Not you? Write to us at [email protected]
Checked the app, and the transaction is showing there in today's date, but the merchant name is Ola Money itself! Did anyone else face this? I don't have any postpaid dues also, so it can't be that as well.
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https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8887915
It is cashback reversal, happened with me and there are others too. Funny thing is they didn't credit this cashback (115 value*) in first place (~1.6k transaction on Nov 9)
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8887955
I didn't do any transaction in November, but October me 500 SBI cashback they have posted thrice, so did they take that back? In that case 1085 doesn't sync, should be 1000 deduction no?
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https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8888000
Before they deduct mine, where should i use the balance?
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8888003
Use for paytm fastag recharge
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https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8888085
Deducted 256
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8888113
500 reversed for me as well.. in october, they credited 500 twice
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8888789
Tejaa tax with interest
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8888809
I always used to make my ola Balance as 0 and time has come to throw the ola money card
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8889091
for me 1000 ola money is credited dont know whats happening got mail as someone raised complaint with other number
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8892373
I received this 1000 as compensation from ola for complaint to rbi ombudsman against ola regarding ola wallet money deduction due to pan usage in two accounts they refunded wallet money to my bank account after complaint now gave 1k compensation rbi working well
@getready @guest_999
@getready @guest_999
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https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8890087
Sbi cashback card recovering from ola and ola recovering from users for who using sbi cbk card to load and get cbk?
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8890589
490 deducted bc
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8896181
They acknowledged that they have reversed it.
I asked them, if they took the 85rs extra for Chai Paani, said they have escalated it and can expect a reply in 3 days.
About the merchant name thing, guess someone in the other thread has tried 250 times and got zipcash only.
I asked them, if they took the 85rs extra for Chai Paani, said they have escalated it and can expect a reply in 3 days.
About the merchant name thing, guess someone in the other thread has tried 250 times and got zipcash only.
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https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_8915496
@Tejaa @AJ89 @sb210 @SandeepBhaiya
Did u guys attempted txn after deduction?
What is the cb scenario now? Is it completely stopped? Not even 1% for normal shopping?
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9023388
Anybody tried this month cb coming on ANI technologies?
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9033639
Please note that due to a technical error, there was an excess cashback of INR 557 credited to your OlaMoney account. Hence until the amount of INR 557 is retrieved, the cashback will not be credited to the OlaMoney Wallet.
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9068038
I'm planning to close the Ola SBI card. Last 2 months cashback 85 was on hold.
For excess 557 cashback, I have asked Ola SBI credit card team executive from Ola side, to deduct that from Olamoney wallet (have 1000 balance). But got reply as...
'We are sorry to inform you that we will not be able to adjust the cashback from the OlaMoney wallet and the cashback will be adjusted for future transactions'.
Then I told them, I'm closing the card. I won't do further transactions, atleast take a request to deduct that amount directly from credit card statement. But they still saying Cashback will be adjusted only for future transactions.
@getready
For excess 557 cashback, I have asked Ola SBI credit card team executive from Ola side, to deduct that from Olamoney wallet (have 1000 balance). But got reply as...
'We are sorry to inform you that we will not be able to adjust the cashback from the OlaMoney wallet and the cashback will be adjusted for future transactions'.
Then I told them, I'm closing the card. I won't do further transactions, atleast take a request to deduct that amount directly from credit card statement. But they still saying Cashback will be adjusted only for future transactions.
@getready
View 3
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https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9067130
Just now got this text, seems another drama by SBI Card started! If I close this card can they still report something to CIBIL?
Dear Customer,
A technical error resulted in an excess cashback of INR 2086 being credited to your OlaMoney account. To correct this, the amount of INR 765 will be deducted from future earned cashback until it is retrieved.
Thanks for your cooperation.
- OlaMoney Team
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9067150
Check this
SBI started to explicitly mention that they can add negative balance to credit card accounts anytime (Even after closure request : CC gets de-activated but not the account). This might not happen with OLA CCs (Only deducting pending cashback as of now, not wallet balance)
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https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9067135
Hello Customer,
An error resulted in an excess cashback of INR 500 being credited to your OlaMoney account. This amount has now been settled from your earned cashback. Future transactions will show the correct cashback in your Wallet.
Thanks for your cooperation.
- OlaMoney Team
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9067139
Dear Customer,
A technical error resulted in an excess cashback of INR 540 being credited to your OlaMoney account. To correct this, the amount of INR 299 will be deducted from future earned cashback until it is retrieved.
Thanks for your cooperation.
- OlaMoney Team
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9067158
Dear Customer,
A technical error resulted in an excess cashback of INR 1119 being credited to your OlaMoney account. To correct this, the amount of INR 1119 will be deducted from future earned cashback until it is retrieved.
Thanks for your cooperation.
- OlaMoney Team
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9068672
Has anyone managed to get the "corrected" cashback credit-debit transaction history from OLA Money customer care? They keep sending the CB transaction history that's visible on the app, not the new updated/corrected one (based on which, they are withholding new cashback credits).
https://www.desidime.com/discussions/ole-money-deducting-money?page=1#post_9069591
i haven't done a summary but I read some email/sms from Olamoney saying they will be deducting wallet balance (and they seem to have corrected last 3 credits to +0 from a different value) Also SBI charged my card for the excess RP during sale period
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