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Ole Money Deducting Money!

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733°
Pro Entertainer
Tejaa

Just now received a text and email saying: 


Paid Rs. 1085.0 via OlaMoney Wallet for txn. Xxxxxxxxxx on OlaMoney. Updated wallet balance is Rs. xxxxxx. Not you? Write to us at [email protected] 

Checked the app, and the transaction is showing there in today's date, but the merchant name is Ola Money itself! Did anyone else face this? I don't have any postpaid dues also, so it can't be that as well. 



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Trailblazer Trailblazer
Dileep_kumar
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Dileep_kumar wrote:

for me 1000 ola money is credited dont know whats happening got mail as someone raised complaint with other number

I received this 1000 as compensation from ola for complaint to rbi ombudsman against ola regarding ola wallet money deduction due to pan usage in two accounts they refunded wallet money to my bank account after complaint now gave 1k compensation rbi working well
@getready @guest_999 Screenshot20221122-150413
 
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deb4O5
Moderator
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A2Zdeals wrote:

@Tejaa bhai kuch hua solution

@saucap kaise ho Mitra

@deb3l sab badhiya?

Yes bro. innocent Hope you to be good as well. Thanks for asking. plus1

Was remembering you yesterday! grinning
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Entertainer Entertainer
saucap
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Tejaa wrote:

image

Aap pidit party ho, memes hum post karenge! 

Pro Entertainer Pro Entertainer
Tejaa
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getready wrote:

It is cashback reversal, happened with me and there are others too. Funny thing is they didn't credit this cashback (115 value*) in first place (~1.6k transaction on Nov 9)

https://www.desidime.com/discussions/ola-money-...

I didn't do any transaction in November, but October me 500 SBI cashback they have posted thrice, so did they take that back? In that case 1085 doesn't sync, should be 1000 deduction no?
Mobile Guru Mobile Guru
getready
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Tejaa wrote:
I didn't do any transaction in November, but October me 500 SBI cashback they have posted thrice, so did they take that back? In that case 1085 doesn't sync, should be 1000 deduction no?
Looks like it. New billing cycle didn't start for me during that bug period (Skipped it) and they only deducted 115 now
Generous Generous
bohemian
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Tejaa wrote:
I didn't do any transaction in November, but October me 500 SBI cashback they have posted thrice, so did they take that back? In that case 1085 doesn't sync, should be 1000 deduction no?

images24
Hunk Hunk
shutapdiya
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Before they deduct mine, where should i use the balance?
Pro Community Angel Pro Community Angel
deb4O5
Moderator
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saucap wrote:

Aap pidit party ho, memes hum post karenge! 

Bhai, pidit abhi bhi OLA hi hai.. isliye 85 alag se wasool rahi hai, nahi bataane ke charges! sweat_smile

@Tejaa
Bro, you can call them up or write to them. Or check if there's any other extra credit.
Pro Entertainer Pro Entertainer
Tejaa
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getready wrote:
Looks like it. New billing cycle didn't start for me during that bug period (Skipped it) and they only deducted 115 now
So there was actually a bug where they posted cashback 3 times than the eligible amount? I thought maybe their app is buggy, and showing the extra two false entries, so I just ignored.
Pro Entertainer Pro Entertainer
Tejaa
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deb4O5 wrote:
Bhai, pidit abhi bhi OLA hi hai.. isliye 85 alag se wasool rahi hai, nahi bataane ke charges! sweat_smile

@Tejaa
Bro, you can call them up or write to them. Or check if there's any other extra credit.
Thanks, just did a detailed review. They had posted 85x2 for two same amount transactions in October. (I had done two txns)

I guess, during reversal they thought it's duplicate cashback posting and reversed it instead. laughing 
Mobile Guru Mobile Guru
getready
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Tejaa wrote:
Thanks, just did a detailed review. They had posted 85x2 for two same amount transactions in October. (I had done two txns)

I guess, during reversal they thought it's duplicate cashback posting and reversed it instead. laughing 

That's right. This reversal got nothing to do with pending cb transactions.  Should've change the amount loaded 2nd time

IMG20221121200829



Deal Cadet Deal Cadet
sb210
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500 reversed for me as well.. in october, they credited 500 twice
Pro Entertainer Pro Entertainer
Tejaa
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getready wrote:

That's right. This reversal got nothing to do with pending cb transactions.  Should've change the amount loaded 2nd time

IMG20221121200829



BTW, this 84rs eligible CB txns wasn't even Ola txns. It was 1% eligible some other merchant txn. So the bug was there as well!
Analyst Analyst
pingpong
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saucap wrote:

Aap pidit party ho, memes hum post karenge! 

Superb! pl consider changing ur i'd from 💯cap to 💯wit 

Analyst Analyst
pingpong
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shutapdiya wrote:
Before they deduct mine, where should i use the balance?

Feel free to send to me 🙃

Analyst Analyst
pingpong
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Tejaa wrote:

image

@Tejaa bro and memes to each other:

"You and I... in this beautiful world... green grass blue skies... in this beautiful world" 😊

1D53E2CB-15CD-4482-853C-9EE87FB5BEF4

Deal Subedar Deal Subedar
pranavcool
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I always used to make my ola Balance as 0 and time has come to throw the ola money card

Mobile Guru Mobile Guru
getready
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shutapdiya wrote:
Already transferred smiley Sending you some Karma instead++
What you going to do if/when they make the wallet balance negative? Even if they don't insist you to return this money back, some day or the other you're going to load your wallet right?
Hunk Hunk
shutapdiya
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getready wrote:
What you going to do if/when they make the wallet balance negative? Even if they don't insist you to return this money back, some day or the other you're going to load your wallet right?
Most likely ani tech/ olacabs loophole is closed Whats benefits of using ola money wallet then?
Mobile Guru Mobile Guru
getready
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shutapdiya wrote:
Most likely ani tech/ olacabs loophole is closed Whats benefits of using ola money wallet then?
If this is permanent (no/1% cb instead of 7), they need new merchant IDs for cab bookings. Lets see what happens next month (By the looks of it, ola messed up last month and in damage-control mode atm)
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