Transfer of Citi's consumer banking businesses in India to Axis Bank. Your Consent Required
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Dear Valued Customer,
Thank you for your continued trust in us.
We had written to you in March 2022 about reaching an agreement with Axis Bank for the sale of Citi's consumer banking businesses in India, subject to regulatory approvals.
As we begin this new chapter, we need your consent for transfer of your Citi relationship(s) to Axis Bank. If you do consent, it will also serve as a reconfirmation of the consent already provided by you under the terms and conditions for transfer of all associated data, information and tax documents to Axis Bank (as permitted by applicable regulations) for continued offering of banking services, including any KYC related compliance.
This is just the start of the process and rest assured will have no immediate impact on any product(s) held by you, leading to the completion of the transfer, which is expected in the first half of 2023 ("Effective Date"). We will keep you duly informed.
In the meantime, please continue enjoying all features and benefits of Citi products and services, including branches, ATMs, Citi Mobile® App, Citibank Online and CitiPhone Banking. Should you wish to view your relationships, login to Citibank Online and visit the account summary page.
Why you should agree to transfer:
Experience seamless and hassle-free transfer of your products and services to Axis Bank, a leading private sector bank in India.
No additional documentation or KYC details required.
What happens if you decline to transfer:
It will lead to closure of applicable products and services with due notice as Citi India will no longer be able to provide these products and services on and from the Effective Date.
You will have to register your alternate bank account / credit card for payment to billers, Mutual Funds, EMIs, etc.
Outstanding dues will be assigned to Axis Bank and will be payable to Axis Bank.
We request you to share your consent to transfer your products to Axis Bank at the soonest possible. Login to Citibank Online or
Citi Mobile® App; or SMS YES < space > last 4 digits of your credit card number to 98807 52484 from your registered mobile number; or simply click on the button below.
Important point to note:
For add-on credit cards, all credit card holders will need to provide consent separately on Citibank Online / Citi Mobile® App.
For any queries, you can go through the FAQs here.
Warm regards,
Customer Service
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citi axis iocl? 😝
Which Axis card will the Citi Rewards card become? I already have MyZone.
what about pricing if anyone having ltf card will axis give same pricing
Chalo nilaami suru ho gayi hai... Logon boli laga rahein hain pant ukhaad ke!
Btw, any benefits in applying for a Citi card in this nilaami phase, it was very hard to get approved by Citi for self employed?
Citi ki is halat aur nilaami dekhke khush hogaya Mann... Sweet revenge 😜
All those Citi card holders are in for a treat when they will contact Axis support 😛
What will happen for those who have Citi savings account? Should we get it closed?
@getready @guest_999 @bohemian @xxxyyyzzz @prem4998
Arthi uth gayi, ab shamshan bhi Jana hai kya? 😏
Open AU bank account digitally, transfer balance, get rupay platinum card, use Amazon monthly offer and also get higher savings or fd interest rates... Get offer for pre-approved card also, Move on.
Don't like AU? Go with HDFC.
I didnt have good exp with citi
I had citi reward card and goes knows on whose brand this give that 2.5% on asking citi cutomer care they keep giving stupid reply that if it then that
Axis on other hand is cratal clear on how much reward we got on which sale
dont mind the rest
So they are asking you to move from business class to general compartment..
HAPPY JOURNEY from a former axis Bank Credit Card customer..
The best thing about Citi Customer Care is they have powers to reverse heavy interest or penalty charges at a click of button whereas in any other bank it would require multiple level of approvals.
Is citi still offering credit cards! Anyone got recently !!
@guest_999 @bohemian What all banks do you keep savings in? Apart from HDFC, ICICI etc.etc.
If you guys could please let me know some suggestions...
I am Citibank Credit Card, which I have benefit of all surcharge are levied off, is it continue with Axis Bank
@guest_999 @bohemian I also have the Citi rewards credit card associated with my savings account at Citi. What will happen to it once I transfer all the money from my savings account? After moving all the savings , should I say Yes or No to the consent, thinking of the credit card that I have?
Should I wait & not provide consent by now as this transfer is supposed to happen by first half of 2023..?
PS: Have started getting the popup everytime I login to Citi asking for Yes/No/ Maybe consent question...:(
@guest_999 baat mein dum hai...
did anyone check whats gonna happen with the reward points ? not sure what to do now.. had re-applied and got citi card because of reward points.. it was good to redeem for fuel.
@guest_999 @bohemian @Scorpion @RunZone By what date can we take this decision of the consent? I m doing "Remind me Later" for now?
@guest_999 @noobDealer @bohemian @Scorpion @RunZone @Seinfeld
@prem4998
I see that Citi is asking for each of the relationships to move to Axis based on customer's consent i.e. Bank Account & Credit card separately...What to expect if I move the Citi rewards LTF Credit card to Axis? Will it have any charges? I m confused actually.
So all the customer who are ignoring till now for will transferred to Axis by default unless they explicitly say no.
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@PowerStar @saxena