Uber blocking credits for emailing them for Help

Friends ,
Recently Uber blocked mine (Rs 5500) and my friends Credits (Rs 8300) for referring friends. Worked so hard in referring and uber removed credits immediately for emailing them to help for another issue.

The referrals were genuine. Uber getting worst day by day .

Also interestingly , Uber in New york blocked $50,000 Uber credits for giving 1 star rating for a driver.

Here are details
http://elitedaily.com/news/technology/new-york-...