Bigbasket Reviews

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66 Dimer recommended
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Bigbasket Ratings
  • 6 month Rating
  • Product and Service Pricing
  • Chance of Future Purchase
  • Shipping and Packaging
  • Customer Service
  • Returns and Replacement Policies
  • Website's Ease of Use
  • by Loki-deal on 22 December 2018
    I am writing this review after my last order with the big Basket . I order few House hold things . Some of the stuff got broken in transport and I did not noticed first .After 1 days i got to know that few things are damaged ,when I contact customer support , they talked very politely and apologies for the mistake . They Instant refunded the money , that was a quite a surprise for me .So Customer support are frankly very best . Other than this there are always good offer running on the ... view more
    100.0% of 1 people found the following review helpful.
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  • by amitnrw on 19 November 2018
    I am Using Bigbasket from last few Years. i place atleast 2-3 orders every month from Bigbasket. Product and Service Pricing: Products are always genuine & pricing are competitive to market. Become cheaper when we we get 25% Cashback from Payzapp or 20%Cashback from CitiBank. Shipping and Packaging: You gets a slot allotted while placing order and you always get order delivered with in given slot. In Rare incident if delivery is delayed you get compensated for it. Shipping charges... view more
    100.0% of 2 people found the following review helpful.
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  • by androgame on 22 January 2017
    Now, a lot of time has passed since i first used bigbasket and i must say it would be the only online destination i would suggest to my family members and friends, these guys are just crazy about customer satisfaction. They gave me 10 % of my order value back twice as their delivery was delayed just by half an hour which is really good, they often get many BOGO (buy one get one free) offers for their users which you can combine with coupons for a bumper deal, i also did so, i bought a pack o... view more
    25.0% of 4 people found the following review helpful.
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  • by nofpd on 07 January 2017
    # one of the best customer service # Verify the items after delivery, it may not match with the image shown # Customer case acts quickly in case of any discrepancy in the order view more
    0.0% of 1 people found the following review helpful.
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