Snapdeal Faces Major Embarrassment – Consumer Court Slaps Rs 10,000 Fine For Not Delivering iPhone For Rs 68
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A consumer court in Punjab has slapped a fine of Rs 10,000 on Snapdeal and ordered them to deliver what they had initially promised: iPhone for Rs 68.
The Case
Nikhil Bansal, a BTech Student at Punjabi University saw a listing of an iPhone 5S 16 GB (Gold) on Snapdeal, which was priced Rs 68. On February 12th, he ordered the phone, and started waiting anxiously for such an awesome, cheap deal.
But as it so often happens on ecommerce portals, the order was cancelled and Nikhil never received that iPhone.
But unlike other shoppers, he refused to be silent.
He approached the district consumer forum in Sangrur district of Punjab, and filed a complaint after Snapdeal refused to ‘honor the deal’. The forum passed the judgment in favor of Nikhil, and Snapdeal was ordered to deliver the iPhone at the same rate in which it was initially promised: Rs 68.
Besides, the forum also ordered Snapdeal to pay Rs 2000 as penalty.
However, Snapdeal appealed in the consumer forum against this decision, and decided to fight the case. But again, they lost, as the forum now ordered them to pay a fine of Rs 10,000 to close the case.
This penalty needs to be deposited in consumer welfare fund.
Dont forget to say, I am elder Brother of Nikhil Bansal for quick resolution
@G33kBoyRavi wrote:
Dont forget to say, I am elder Brother of Nikhil Bansal for quick resolution
not a bad idea
mein ruko abhi call krta hu
Bombard on Twitter ….I got 500 yesterday for that 😛😛"@theloot":http://www.desidime.com/users/568806 wrote:
I Ordered Samsung Galaxy Grand Max @ 6450
10 Days Ago That Also Cancelled By Snapdeal
very gud
@Beinghuman wrote:
They had cancelled my order of Samsung Galaxy Max Few Days back.. Called c.c and Gave him the news about how snapdeal got the punishment , asked either deliver my order else i will also do the same like Nikhil
He said sir please wait i am txing your call and senior executive received the call and asked me to wait for sometime he will try to arrange and will update me by calling
Kitne Mei kharida tha?
@SLAYER wrote:@Beinghuman wrote:
They had cancelled my order of Samsung Galaxy Max Few Days back.. Called c.c and Gave him the news about how snapdeal got the punishment , asked either deliver my order else i will also do the same like Nikhil
He said sir please wait i am txing your call and senior executive received the call and asked me to wait for sometime he will try to arrange and will update me by callingKitne Mei kharida tha?
6450!
@Beinghuman wrote:@SLAYER wrote:@Beinghuman wrote:
They had cancelled my order of Samsung Galaxy Max Few Days back.. Called c.c and Gave him the news about how snapdeal got the punishment , asked either deliver my order else i will also do the same like Nikhil
He said sir please wait i am txing your call and senior executive received the call and asked me to wait for sometime he will try to arrange and will update me by callingKitne Mei kharida tha?
6499!
mine is
Samsung Galaxy Note 3 32GB Black Rs. 8,652
09:54 AM, 17 Feb, 2015
Order processing has been initiated
still under processing…
Epson Workforce All In One Printer – M200 Rs. 31
11:55 PM, 04 Feb, 2016
Order could not be verified and has been cancelled
09:49 AM, 14 Apr, 2015
Order processing has been initiated
Update : One Shaana/Intelligent Person called me from Snapdeal and requested to accept Rs500 as Compensation , But i said i am not here for compensation and i need the order to be delivered and gave him some more time to Act
@Beinghuman wrote:
Update: One Shaana/Intelligent Person called me from Snapdeal and requested to accept Rs500 as Compensation , But i said i am not here for compensation and i need the order to be delivered and gave him some more time to Act
Shall I Use Twitter Or Message On Fb Already Mailed
@theloot I called them directly did not wait for their copy paste mail revert
Though you can try twitter and do not forget to tag Kunal Bahl and the Hinduatan times link
@Beinghuman wrote:
@theloot I called them directly did not wait for their copy paste mails
Though you can try twitter and do not forget to tag Kunal Bahl and the Hinduatan times link
Ohk Ty Calling Now
@Beinghuman wrote:@saymyname wrote:
Kisi ne case Kia tha Ranbir aur Farhan Akhtar pe askme bazaar ka promotion ke chalte… Kya Hua uska ??
Uska pata nahi.. But han Ranveer ki GF and Farhan ki Wife dono ne Chhod ke chale gayee
Sahi baat hai.. Hai lag gayi un becharon ko
@cybertechie wrote:
Looks like the decision to penalize Snapdeal was taking by State Consumer Disputes Redressal Commission. Hopefully this case will be taken as precedent and more companies will be penalized for pricing error.
yup , this case will be now base for asking compensation and any consumer can now easily refer this case for claim .
but every one should not think the same , nikhil did it as he was totally clean , here many dimers made multiple accounts and even used referral scheme so they should not think of same . dont play with companies blindly .
@Beinghuman wrote:
Update : One Shaana/Intelligent Person called me from Snapdeal and requested to accept Rs500 as Compensation , But i said i am not here for compensation and i need the order to be delivered and gave him some more time to Act
i am also on call but on hold junior senior ko call transfer kr rha h 6 min se
@kuttaishete wrote:I M On The Call Bol Rhe Kuch Nhi Ho Sakta Abhi Backend Team Se Baat Kar Rhe@Beinghuman wrote:
Update : One Shaana/Intelligent Person called me from Snapdeal and requested to accept Rs500 as Compensation , But i said i am not here for compensation and i need the order to be delivered and gave him some more time to Acti am also on call but on hold junior senior ko call transfer kr rha h 6 min se
I ordered 27 Epson printers last year which were cancelled few days back will that help me to earn some bucks ……???
But forgot mail I used but on mobile I received SMS of cancellations.
someone help me
i hv ordered diesel DZ1566 ON 3rd march 2015 ….. for Rs. 3
got a msg 4m snapdeal “the” order has been cancelled due to price error" on 4th feb 2016
snapdeal ki jai ho
@theloot wrote:They Said We Cant Do Anything & There Is no compensation policy@kuttaishete wrote:I M On The Call Bol Rhe Kuch Nhi Ho Sakta Abhi Backend Team Se Baat Kar Rhe@Beinghuman wrote:
Update : One Shaana/Intelligent Person called me from Snapdeal and requested to accept Rs500 as Compensation , But i said i am not here for compensation and i need the order to be delivered and gave him some more time to Acti am also on call but on hold junior senior ko call transfer kr rha h 6 min se
😂😂😂 for normal person"@theloot":http://www.desidime.com/users/568806 wrote:
They Said We Cant Do Anything & There Is no compensation policy
mein to sr pe chadh gya abhi phone aaya 500 denge dekhte h kb
@pratik8989 wrote:Bhai Abnormal Banna Hoga Ab😂😂😂 for normal person"@theloot":http://www.desidime.com/users/568806 wrote:
They Said We Cant Do Anything & There Is no compensation policy
ha..ban jao…dekho Abhi sabko …Mil rahe hai..500 …behti ganga me hath dholo"@theloot":http://www.desidime.com/users/568806 wrote:
Bhai Abnormal Banna Hoga Ab
@pratik8989 wrote:Bro Koi Gyan Do Jo Bolne Se Mil Jaeha..ban jao…dekho Abhi sabko …Mil rahe hai..500 …behti ganga me hath dholo"@theloot":http://www.desidime.com/users/568806 wrote:
Bhai Abnormal Banna Hoga Ab
Terms & Conditions Bolte Rehte H Khali
@theloot wrote:unko bolo hamko fool samajh rakha h gift krna tha mobile kitna khush tha mein pr tum logo ki vjah se itni baejtti hui h ya to abhi faisla kro ya fir case ke liye ready ho jae sarre scrnshots h aur kho ki senior se baat krao tumse na hoga fir vhi ratti ratai kahani suna do apni aur dhamki de do fir vo khenge hm kuch krenge wait kro ap unhe 24 ghante ka ultimatem de do fir unka thodi der me call aega ki ji hm apko compensation dene ko tyar h kyonki hm product deliver nhi kr sakte. BAS YE KRO AUR DEKHO KAMAL@pratik8989 wrote:Bro Koi Gyan Do Jo Bolne Se Mil Jaeha..ban jao…dekho Abhi sabko …Mil rahe hai..500 …behti ganga me hath dholo"@theloot":http://www.desidime.com/users/568806 wrote:
Bhai Abnormal Banna Hoga AbTerms & Conditions Bolte Rehte H Khali
@Beinghuman wrote:
They had cancelled my order of Samsung Galaxy Max Few Days back.. Called c.c and Gave him the news about how snapdeal got the punishment , asked either deliver my order else i will also do the same like Nikhil
He said sir please wait i am txing your call and senior executive received the call and asked me to wait for sometime he will try to arrange and will update me by calling
Any update? Did you receive any news?
@myliferockkss wrote:
my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice
Me too, in fact a few more orders not loot price but fairly cheap <img src="https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif" alt="toungueout" border="0"/> <blockquote>*"
Beinghuman":http://www.desidime.com/users/...80 wrote:*
So how many of you are rready to do that next
Koi achcha vakil to batao
Me also
Thinking to go consumer forum next time
Any lawyer here..
Thoda legal proceedings ka gyaan de do
aur bada bada legal terms bata do to deal with SD
Shall I Try Also