Hot Deal

Snapdeal Faces Major Embarrassment – Consumer Court Slaps Rs 10,000 Fine For Not Delivering iPhone For Rs 68

1741°
Sale Day King
G33kBoyRavi

A consumer court in Punjab has slapped a fine of Rs 10,000 on Snapdeal and ordered them to deliver what they had initially promised: iPhone for Rs 68.

The Case

Nikhil Bansal, a BTech Student at Punjabi University saw a listing of an iPhone 5S 16 GB (Gold) on Snapdeal, which was priced Rs 68. On February 12th, he ordered the phone, and started waiting anxiously for such an awesome, cheap deal.

But as it so often happens on ecommerce portals, the order was cancelled and Nikhil never received that iPhone.

But unlike other shoppers, he refused to be silent.

He approached the district consumer forum in Sangrur district of Punjab, and filed a complaint after Snapdeal refused to ‘honor the deal’. The forum passed the judgment in favor of Nikhil, and Snapdeal was ordered to deliver the iPhone at the same rate in which it was initially promised: Rs 68.

Besides, the forum also ordered Snapdeal to pay Rs 2000 as penalty.

However, Snapdeal appealed in the consumer forum against this decision, and decided to fight the case. But again, they lost, as the forum now ordered them to pay a fine of Rs 10,000 to close the case.

This penalty needs to be deposited in consumer welfare fund.

Source : http://trak.in/tags/business/2016/02/16/snapdea...

111 Comments  |  
56 Dimers
  • Sort By
Helpful Helpful
Link Copied

Any lawyer here..
Thoda legal proceedings ka gyaan de do
aur bada bada legal terms bata do to deal with SD https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif

Helpful Helpful
Link Copied

Any lawyer here..
Thoda legal proceedings ka gyaan de do
aur bada bada legal terms bata do to deal with SD https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif

Deal Newbie Deal Newbie
Link Copied

Anyone remembers IFB split Ac deal by amazon in diwali sale, which was later cancelled by them stating PE. (though they did deliver a couple of them i think)

What do u say guys. Shud they b dragged to court.

Entertainer Entertainer
Link Copied
@m.nahi wrote:

Any lawyer here..
Thoda legal proceedings ka gyaan de do
aur bada bada legal terms bata do to deal with SD https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif


You want Sample Format https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Helpful Helpful
Link Copied
@Troll wrote:

@m.nahi wrote:

Any lawyer here..
Thoda legal proceedings ka gyaan de do
aur bada bada legal terms bata do to deal with SD https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif


You want Sample Format https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Yup
and even different types of legal terms to tackle these biggies https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

Deal Cadet Deal Cadet
Link Copied
@myliferockkss wrote:

my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice


Am ready for the same, saalon ne 200 rs freecharge me deposit kr diye the order cancel krke…but now I’ll sue them for rs 2000 /- … https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Helpful Helpful
Link Copied
@hunnybunny wrote:

@myliferockkss wrote:

my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice


Am ready for the same, saalon ne 200 rs freecharge me deposit kr diye the order cancel krke…but now I’ll sue them for rs 2000 /- … https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

add two more zeros https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif
itna mehnat kr k acha khasa maal aana chahiye https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif
u see how much mental harassment we go through https://cdn1.desidime.com/assets/textile-editor/icon_redface.gif

Deal Cadet Deal Cadet
Link Copied
@m.nahi wrote:

@hunnybunny wrote:

@myliferockkss wrote:

my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice


Am ready for the same, saalon ne 200 rs freecharge me deposit kr diye the order cancel krke…but now I’ll sue them for rs 2000 /- … https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

add two more zeros https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif
itna mehnat kr k acha khasa maal aana chahiye https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif
u see how much mental harassment we go through https://cdn1.desidime.com/assets/textile-editor/icon_redface.gif

2000 ke printer ke liye 2 zero aur add krunga toh they will sue me https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

Deal Subedar Deal Subedar
Link Copied

amazon also cancelled my CCTV camera combo which was placed @5k
they mentioned as price error

Helpful Helpful
Link Copied
@hunnybunny wrote:

@m.nahi wrote:

@hunnybunny wrote:

@myliferockkss wrote:

my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice


Am ready for the same, saalon ne 200 rs freecharge me deposit kr diye the order cancel krke…but now I’ll sue them for rs 2000 /- … https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

add two more zeros https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif
itna mehnat kr k acha khasa maal aana chahiye https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif
u see how much mental harassment we go through https://cdn1.desidime.com/assets/textile-editor/icon_redface.gif

2000 ke printer ke liye 2 zero aur add krunga toh they will sue me https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

Price is not issue…
Most importantly is the harassment we face after placing order.
Calling cc explaining same issue to each time and again and again and at the end we get A BIG THULLU as they exit the issue by saying ITS WAS JUST TECHNICAL GLITCH https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

So if u drag anyone then drag it till the end.

Pro Tech Guru Pro Tech Guru
Link Copied

Nothing new , our laws are outdated and thus consumer always wins https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Pro Tech Guru Pro Tech Guru
Link Copied
@m.nahi wrote:

Any lawyer here..
Thoda legal proceedings ka gyaan de do
aur bada bada legal terms bata do to deal with SD https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif


Lawyer to nahi huin but thoda law padha hai , in these situations 90% chances are there consumer will be winner https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif Furthermore if it clearly mentioned that seller should win but for small amounts like T Shirt or something else consumer would be the winner https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif

Blogger Blogger
Link Copied

if you guys think to sue for compensation or delivery of that item , then be remember amazon techfone price error which was biggest in india and lasted long until the stock of mobiles was out , so everybody will sue for the same . and i dont think amazon will bear such loss at any day .

Deal Captain Deal Captain
Link Copied
@Beinghuman wrote:

They had cancelled my order of Samsung Galaxy Max Few Days back.. Called c.c and Gave him the news about how snapdeal got the punishment , asked either deliver my order else i will also do the same like Nikhil https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

He said sir please wait i am txing your call and senior executive received the call and asked me to wait for sometime he will try to arrange and will update me by calling https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

ye Nikhil bahut kaam aane wala hai ab dd ke https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Deal Captain Deal Captain
Link Copied
@goyal.dkg wrote:

if you guys think to sue for compensation or delivery of that item , then be remember amazon techfone price error which was biggest in india and lasted long until the stock of mobiles was out , so everybody will sue for the same . and i dont think amazon will bear such loss at any day .

Amazon writes in their T&c…..“we reserve the right to cancel any transaction in case of any mishappening.”

Blogger Blogger
Link Copied
@Amit Goyal wrote:

@goyal.dkg wrote:

if you guys think to sue for compensation or delivery of that item , then be remember amazon techfone price error which was biggest in india and lasted long until the stock of mobiles was out , so everybody will sue for the same . and i dont think amazon will bear such loss at any day .

Amazon writes in their T&c…..“we reserve the right to cancel any transaction in case of any mishappening.”


every company writes in tnc – we can amend / change tnc anytime at our sole discretion .

btw for all see this -

http://www.snapdeal.com/page/terms-o...le

Clause of Pricing info -

3. Pricing Information

3.1 The Selling Price of the Product is subject to change without notice prior to the purchase of the Product by the Buyer. The Selling Price is provided on the Website on ‘as is’ basis as provided by the Seller. Due to technical reasons there may be errors in Selling Price which may be corrected by the Seller at any time and any acceptance of offer of sale by the Buyer of the Products subject to such faulty Selling Price shall, subject to discretion of the Seller, not be a valid acceptance and such transaction can be avoided by the Seller.

so these tnc comes under contract act , it is consumer forum which first listen consumers .

Deal Lieutenant Deal Lieutenant
Link Copied
@goyal.dkg wrote:

if you guys think to sue for compensation or delivery of that item , then be remember amazon techfone price error which was biggest in india and lasted long until the stock of mobiles was out , so everybody will sue for the same . and i dont think amazon will bear such loss at any day .


amazon fullfiled most of them https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Blogger Blogger
Link Copied
@Alien wrote:

@goyal.dkg wrote:

if you guys think to sue for compensation or delivery of that item , then be remember amazon techfone price error which was biggest in india and lasted long until the stock of mobiles was out , so everybody will sue for the same . and i dont think amazon will bear such loss at any day .


amazon fullfiled most of them https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


for you may be , but for me only 1-2 .

Deal Captain Deal Captain
Link Copied
@goyal.dkg wrote:

@Amit Goyal wrote:

@goyal.dkg wrote:

if you guys think to sue for compensation or delivery of that item , then be remember amazon techfone price error which was biggest in india and lasted long until the stock of mobiles was out , so everybody will sue for the same . and i dont think amazon will bear such loss at any day .

Amazon writes in their T&c…..“we reserve the right to cancel any transaction in case of any mishappening.”


every company writes in tnc – we can amend / change tnc anytime at our sole discretion .

btw for all see this -

http://www.snapdeal.com/page/terms-o...le

Clause of Pricing info -

3. Pricing Information

3.1 The Selling Price of the Product is subject to change without notice prior to the purchase of the Product by the Buyer. The Selling Price is provided on the Website on ‘as is’ basis as provided by the Seller. Due to technical reasons there may be errors in Selling Price which may be corrected by the Seller at any time and any acceptance of offer of sale by the Buyer of the Products subject to such faulty Selling Price shall, subject to discretion of the Seller, not be a valid acceptance and such transaction can be avoided by the Seller.

so these tnc comes under contract act , it is consumer forum which first listen consumers .

If consumer court listen in these types of problem first, then i will go at Flipkart…
Ate my all referral reward by saying that…we can do this according to our policies. How can they do this https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

Critic Critic
Link Copied
@myliferockkss wrote:

my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice


You will get interest on your money, don’t miss this opportunity. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Deal Cadet Deal Cadet
Link Copied

main or nikhil to same hi university main hai milna padega nikhil se https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

snapdeal ki mar li https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Shopping Friend Shopping Friend
Link Copied
@thrifty_indian wrote:

@myliferockkss wrote:

my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice


You will get interest on your money, don’t miss this opportunity. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


will demand two printers instead of one then…thanks for the tip https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Pro Tech Guru Pro Tech Guru
Link Copied
@goyal.dkg wrote:

if you guys think to sue for compensation or delivery of that item , then be remember amazon techfone price error which was biggest in india and lasted long until the stock of mobiles was out , so everybody will sue for the same . and i dont think amazon will bear such loss at any day .


Yes you’re right , amazon may sue for multiple accounts https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Cadet Deal Cadet
Link Copied
@myliferockkss wrote:

my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice


mine too

Blogger Blogger
Link Copied
@thrifty_indian wrote:

@myliferockkss wrote:

my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice


You will get interest on your money, don’t miss this opportunity. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


interest on money ?? i dont think he did prepaid payment because who will stuck money for 12 months , and interest for cod is totally dream , he may get compensation for so long time , but dont do this if you have multiple accounts or misused referral policy .

Deal Cadet Deal Cadet
Link Copied
@m.nahi wrote:

Any lawyer here..
Thoda legal proceedings ka gyaan de do
aur bada bada legal terms bata do to deal with SD https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif


Bhai Itna Easy Nahin Hai! Translate: Its not that much easy.

Instead one day they can put you in trouble. So act wisely.

Deal Cadet Deal Cadet
Link Copied

guys have a look at this link.It will be very helpful for price error deals especially snapdeal,askme bazaar

http://www.indiatimes.com/news/india/here-s-how...

Deal Major Deal Major
Link Copied

Who voted for this repost ? https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Cadet Deal Cadet
Link Copied

lol..vu

replyuser
Click here to reply
Reply