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Simpl Pay Fraud Transaction done my Simpl Pay Account

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Deals_Cracker
I haven't given any otp or consent to login in my simpl account and transactions amount of 21138 done without any permissions how can this be possible.
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Deal Subedar Deal Subedar
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Got at least 10 calls from this number - 98494 87079 saying that I requested a number change on my simpl account and it was an automated call, and they were trying to impersonate that they are from simpl. The call said that "you requested a number change, if you want the number to change please disconnect the call, if you did not do the request please share the 4 digit otp, when I chose the latter, I pressed 1, I got the 4 digit otp" and from history we have always learnt not to share the otp. so I disconnected the call, it was very smart of them. but they kept pestering me every 2 mins with the same thing

Generous Generous
Admin
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will close my account today with SIMPL

Helpful Helpful
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This is why I don't use new apps and upi even with all the lucrative cashbacks back them.

I would rather use my debit card, netbanking and good ol' cash on delivery.

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Deal Cadet Deal Cadet
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Yes i didnot done

Deal Cadet Deal Cadet
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Any of them

Deal Cadet Deal Cadet
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Yes i have Recieved the call

Mobile Guru Mobile Guru
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OTP login (Mobile SMS) but Simpl allows multiple active sessions.

May be someone had access to your phone, logged in (+ deleted SMS). Got the entire question paper ready and attempted everything in 30min!

Deal Cadet Deal Cadet
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Can the transaction cant be reversed

Deal Cadet Deal Cadet
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And if i not pay to simpl will my credit score get affect

Mobile Guru Mobile Guru
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Deals_Cracker wrote:

Can the transaction cant be reversed

Doubt that. Its not that simple, reversing bill payments and recharges
Anyways contact Simpl and file a cyber crime complaint 
Deal Cadet Deal Cadet
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getready wrote:
Doubt that. Its not that simple, reversing bill payments and recharges
Anyways contact Simpl and file a cyber crime complaint 
Tell me if simpl affect my cibil score
Deal Captain Deal Captain
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getready wrote:
Doubt that. Its not that simple, reversing bill payments and recharges
Anyways contact Simpl and file a cyber crime complaint 

Similar threads found on twitter

https://mobile.twitter.com/Md__Tausif/status/16...

https://mobile.twitter.com/Md__Tausif/status/16...

https://mobile.twitter.com/shaliniubbey/status/...

https://mobile.twitter.com/ovaisyusuf/status/16...

CTO Simpl Puneet Singh responded to first thread https://mobile.twitter.com/platos...80

Mobile Guru Mobile Guru
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Deals_Cracker wrote:
Tell me if simpl affect my cibil score
If your account is not old (credit score check done at the time of opening), then they they'll report missed payments to Experian.
Deal Cadet Deal Cadet
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getready wrote:
If your account is not old (credit score check done at the time of opening), then they they'll report missed payments to Experian.
My account is old
Deal Captain Deal Captain
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Deals_Cracker wrote:
My account is old

You are victim of fraud. Don't run without clearing your transactions. It will haunt in future. Credit reports can be modified later on, but this has to registered with strong complaints.

Mobile Guru Mobile Guru
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quantum wrote:

Similar threads found on twitter

https://mobile.twitter.com/Md__Tausif/status/16...

https://mobile.twitter.com/Md__Tausif/status/16...

https://mobile.twitter.com/shaliniubbey/status/...

https://mobile.twitter.com/ovaisyusuf/status/16...

CTO Simpl Puneet Singh responded to first thread https://mobile.twitter.com/platos...80

Even if it is some internal loophole, it will be hard to reverse these transactions. Couple of years back Niki.ai app had a loophole and they endured loss in crores (Recharges, bill payments overnight). They couldn't reverse these but instead tried to scare people to repay the money back) but even this didn't work and they closed the app/service completely after an year or two
Deal Cadet Deal Cadet
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quantum wrote:

You are victim of fraud. Don't run without clearing your transactions. It will haunt in future. Credit reports can be modified later on, but this has to registered with strong complaints.

How can i register complaint
Deal Captain Deal Captain
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getready wrote:
Even if it is some internal loophole, it will be hard to reverse these transactions. Couple of years back Niki.ai app had a loophole and they endured loss in crores (Recharges, bill payments overnight). They couldn't reverse these but instead tried to scare people to repay the money back) but even this didn't work and they closed the app/service completely after an year or two

Screenshot2023-02-26-02-16-06-173-editcom.android.chrome

Yes, true.

But seeing transactions of OP's account, mostly are BBPS. can be reversed, as they don't give licence of using their platform to nerdy one.

Mobile Guru Mobile Guru
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Deals_Cracker wrote:
My first transaction was on 18 june 2021
They cannot report then. Let's see what Simpl got to say about this (If this is wide-spread issue then they cannot simply blame you and force repayment)
Deal Cadet Deal Cadet
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getready wrote:
They cannot report then. Let's see what Simpl got to say about this (If this is wide-spread issue then they cannot simply blame you and force repayment)
Thanks bro for the help tommorow i want some help from you guys please help me in registering complaint
Mobile Guru Mobile Guru
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quantum wrote:

Screenshot2023-02-26-02-16-06-173-editcom.android.chrome

Yes, true.

But seeing transactions of OP's account, mostly are BBPS. can be reversed, as they don't give licence of using their platform to nerdy one.

Good if they can reverse these (Jio did it once). Unlike the twitter complaint, OP didn't receive any phone call shared OTP 
Deal Cadet Deal Cadet
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Deals_Cracker wrote:
Thanks bro for the help tommorow i want some help from you guys please help me in registering complaint
And what steps should i follow so that simpl will resolve my issue.
Deal Captain Deal Captain
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Deals_Cracker wrote:
Thanks bro for the help tommorow i want some help from you guys please help me in registering complaint

Yes, take good night sleep. (Difficult but you can).

Deal Captain Deal Captain
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Deals_Cracker wrote:

Yes i have Recieved the call

From which number, did you picked up?

Deal Cadet Deal Cadet
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quantum wrote:

From which number, did you picked up?

Only picking up call can make hack my account ?
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