FASTag KYC Update Deadline Extended! Check your KYC Status and know How to Update KYC

Individuals and Corporates have to submit their respective documents by 31st Jan 2024 inorder to avoid cancellation of their FASTags and any penalty. Now, Deadline is extended.

by FighterMan Updated: 12 Feb, 2024, 10:16 IST
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NHAI (National Highways Authority of India) will blacklist/block FASTags with incomplete KYC from 1st February 2024. Now, the deadline is extended. This move is to avoid the misuse of FASTags across multiple vehicles and streamline toll collection.

FASTag KYC Update

FASTag KYC Update Deadline Extended to 29th February!

NHAI has now extended the FASTag KYC Update Deadline by 1 month to 29th February (thanks Dimer @mandass). They found that many FASTag users faced trouble to update KYC on the last day i.e. 31st Jan. Also, with RBI Banning Paytm Payments Bank (some categories), Paytm FASTag users were also kept in mind.

How to Check FASTag KYC Status?
  1. Visit FASTag’s official website

  2. Login to your account via mobile number and password/OTP

  3. Select ‘KYC Status’ under ‘My Profile’ on Dashboard.

  4. If it shows ‘KYC Pending’ then follow the below steps to complete it.

How to Update FASTag KYC online?
FASTag issued by NHAI
  1. Select ‘KYC’ under ‘My Profile’ on Dashboard

  2. Select ‘Customer Type’ and fill your details along with ID proof and address proof.

  3. If your Customer Type is ‘Individual’ then you will need any 1 document from Driving Licence, PAN Card, Passport, or Voter ID Card.

  4. If your Customer Type is ‘Corporate’ then there are 2 parts:-

  • For Public Ltd / Private Ltd / Partnership: Certificate of Incorporation / Partnership Deed / Registration Certificate (RC) of the firm | Corporate PAN Card | Photo ID of signing authority | List of Directors with addresses/Name and addresses of Partners | PAN Card (if HUF as customer) | Udyog Aadhar | Sales Tax Registration

  • For Proprietorship: Proprietor PAN | Proprietor Address Proof | Shop Act or other Firm Proof

Finally, Upload your passport-size photo and Authenticate your documents.

NETC FASTag KYC Update (issued by Banks/NBFCs like Airtel Payments Bank)

Here you can update FASTag KYC from bank and NBFCs like Airtel Payments Bank and Paytm Payments Bank.

  1. Visit the NETC FASTag website

  2. Under 'Request for NETC FASTag' select the bank, it will redirect to the bank's website.

  3. Sign-in to your bank account and update KYC by filling details and submitting required documents.

How to Update FASTag KYC offline?

Visit the bank (Axis, SBI, HDFC, ICICI, etc.) or contact 3rd party NBFCs (Paytm Payments Bank, Airtel Payments Bank, etc.) which issued your FASTag. Ask for a KYC Form, fill it accurately along with required documents (as shown above), and submit/upload. 

As we have seen earlier, the government might give an extension to update FASTag KYC before incurring a penalty or any further strict actions!

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The KYC compliance deadline has been extended by another month

Deal Cadet Deal Cadet
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Number not registered on fastag website and when tried to do so from My fastag app it also has no option. On bank website its shows KYC is updated fully but these ORR guys always says KYC incomplete or blacklisted and then also amount is getting deducted in hyderabad. The ORR people says call 14449 but that is reachable by telegana number only...i wonder if this highway only for telegana people unlike other highways in India?
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