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Indian Govt plans ‘Right to Repair’ framework to help consumers get products fixed independently

In its first meeting a government committee established to create the "complete framework" on the Right to Repair identified "important sectors" to execute it.

by Akansha_B Updated: 25 Jul, 2022, 14:16 IST
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In a move that follows similar discussions in the U.S. and the U.K., India has proposed to implement a right to repair law, with the goal of giving consumers the freedom to have their equipment repaired by outside parties to combat the rising "culture of planned obsolescence."

The Indian Department of Consumer Affairs announced on Thursday that a committee had been formed to provide a framework for the right to repair. According to the government, the group listed agricultural, consumer durables, mobile phones, tablets, and cars as crucial sectors for the framework.

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“The pertinent issues highlighted during the meeting include companies avoiding the publication of manuals that can help users make repairs easily,” the ministry said in a statement.
What is Right to Repair?

Right to repair is the legal concept that allows consumers to repair the products they buy or choose their own service providers instead of going through the manufacturer.

As a consumer right, gadget makers can soon be required to provide repair services for all of their devices, from computers to mobile phones. A committee has been established by the ministry of consumer affairs to develop a thorough framework for the "right to repair," according to an official statement released on Thursday.

“Farming equipment, mobile phones/ tablets, consumer durables, and automobiles/automobile equipment among sectors have been identified for the right to repair by the committee,” the ministry said in its statement.

Key points of the Right to Repair framework –
  • Complete information and access to manuals, schematics, and software upgrades should be provided by IT businesses.
  • To enable the product to be fixed if there are small flaws, third parties, including individuals, should have access to the components and equipment needed to service devices, including diagnostic tools.
  • Any device that lasts longer than a certain amount of time has to be replaced since the parts are no longer available. We won't support this "planned obsolescence" culture.
  • According to the framework, the market monopoly of manufacturers will expire.
  • The US, the UK, and the European Union are just a few of the nations that have previously recognized the right.

Government, business, legal, and consumer organization members make up the panel that the Ministry assigned. The panel will study all foreign markets and apply the strategies that work best for the Indian market.

According to the official, the panel, which gathered on Wednesday, believed that tech businesses should give customers unfettered access to manuals, schematics, and software upgrades. "The transparency of the product being sold shouldn't be restricted by a software license. The statement said that third parties, including people, should have access to the components and equipment needed to service devices, including diagnostic tools so that any small flaws in the product can be fixed.

Deal Lieutenant
Hi, I am Akansha Bhatt a Content Writer with a flair for writing for more than 4 years. I am a part of the Marketing Team at DesiDime. When not working, I love watching Anime, Paint and Play Games.
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