Swiggy Reviews

Very poor service of swiggy

Delivery delay and not accepting their fault.

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I have order from Swiggy on 12 July , I have received incomplete order from the rider name Vishnu kumar . I have ordered 1 garlic combo and 2 medium size pizza for which I only got 1 garlic combo and One medium size pizza .

Sharing Order id 172246781063 .

It is disgusting that having trust on Swiggy partner , your rider does these kind of things . Today is my anniversary on which have ordered and you people spoiled it .

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<p>There was a time when swiggy was great. Today that's not the case. Ordered breakfast from the same place i do every week. I had guests over who had an early train journey and i had promised them great breakfast. That turned into a nightmare. They took the order and delivery guy on app showed standing in one place for 20 mins. Untill i didn't start fighting with their "customer service" on their "help chat" did any movement from the delivery guy show at all. Next calling delivery guy he cla... view more

<p>I ordered food for my guests and children at home from Swiggy, the order was delayed for 2 hours. All the people were starving at home but still the swiggy team could not reply to us. Once the food arrived home it was all soggy and very bad, no one could eat it and we had to throw it out. After that I talked to customer service representatives. They were so annoying that they couldn't understand my problem and still they don't accept their mistake.<br>I never thought the customer service p... view more

Wish I could give a 0 star. They call to say that the food will be late by half an hour and then charge you for cancellation 

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Delivery guy was unable to find the address and canceled the order and returned because of prepaid order. Swiggy became king. 19 Feb, I made an order (PAID) ORDER NO: 128331754799 21 Feb, I ordered food again and switched off my mobile phone. But, good thing is today he found the address and delivered the food without phone call. 21 Feb Today, I made another order of similar amount. CASH ON DELIVERY. I recovered my loss. ORDER NO: 128518937448 view more

The delivery guys says he is being directed to a different address - support says delivery guy is unable to reach you. and while I am chatting with them for the last 60 mins they cancel my order and don't refund my money coz delivery partner could not reach us. I don't understand how their bad mapping and their incompetent delivery people and support are my mistakes. If anything my mistake is choosing swiggy. view more

good competitor to zomato in comparison to prices , it all comes down to restaurent , still better than zomato in many aspects and cashback deals from amazon pay view more

Everyone it's a request please start giving 1 star to swiggy on play store or app store then maybe they will start taking their customera seriously otherwise they will do the same thing to everyone. Their customer service is pathetic their delivery service is pathetic and after one order they will disable cod option. They will never fulfill your request and never ever resolve your problems thorough customer service. So please🙏 start giving 1 star to swiggy then they might change their policy.... view more

Swiggy is a THIEF & FRAUD . BE ALERT !!! They try to keep money with themselves for 7 days and then Invest it in different domains for their benefits. Your order will not get placed but money will be deducted in the name of "payment failure".... .... If the payment has really failed, then, why money has been deducted ? (Bank Msg has also come)... ! Be alert from such Fraudulent APPs ! 👎👎👎 view more