Swiggy Reviews

<p>There was a time when swiggy was great. Today that's not the case. Ordered breakfast from the same place i do every week. I had guests over who had an early train journey and i had promised them great breakfast. That turned into a nightmare. They took the order and delivery guy on app showed standing in one place for 20 mins. Untill i didn't start fighting with their "customer service" on their "help chat" did any movement from the delivery guy show at all. Next calling delivery guy he cla... view more

<p>I ordered food for my guests and children at home from Swiggy, the order was delayed for 2 hours. All the people were starving at home but still the swiggy team could not reply to us. Once the food arrived home it was all soggy and very bad, no one could eat it and we had to throw it out. After that I talked to customer service representatives. They were so annoying that they couldn't understand my problem and still they don't accept their mistake.<br>I never thought the customer service p... view more

Wish I could give a 0 star. They call to say that the food will be late by half an hour and then charge you for cancellation 

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<p>Delivery guy was unable to find the address and canceled the order and returned because of prepaid order. Swiggy became king. <br> 19 Feb, I made an order (<span class="caps">PAID</span>)<br> <span class="caps">ORDER</span> NO: 128331754799</p> <p>21 Feb, I ordered food again and switched off my mobile phone. But, good thing is today he found the address and delivered the food without phone call.</p> <p>21 Feb Today, I made another order of similar amount. <span class="caps">CASH</span> ON... view more

The delivery guys says he is being directed to a different address – support says delivery guy is unable to reach you. and while I am chatting with them for the last 60 mins they cancel my order and don’t refund my money coz delivery partner could not reach us.

I don’t understand how their bad mapping and their incompetent delivery people and support are my mistakes. If anything my mistake is choosing swiggy.

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good competitor to zomato in comparison to prices , it all comes down to restaurent , still better than zomato in many aspects and cashback deals from amazon pay

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<p>Everyone it’s a request please start giving 1 star to swiggy on play store or app store then maybe they will start taking their customera seriously otherwise they will do the same thing to everyone. Their customer service is pathetic their delivery service is pathetic and after one order they will disable cod option. They will never fulfill your request and never ever resolve your problems thorough customer service. So please🙏 start giving 1 star to swiggy then they might change their poli... view more

Swiggy is a THIEF & FRAUD . BE ALERT !!!

They try to keep money with themselves for 7 days and then Invest it in different domains for their benefits. Your order will not get placed but money will be deducted in the name of “payment failure”….
…. If the payment has really failed, then, why money has been deducted ? (Bank Msg has also come)…

! Be alert from such Fraudulent APPs ! 👎👎👎

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I have ordered a food yesterday from the swiggy outlet but the delivery boy took 20 minutes to hand over the parcel to me, even after reaching at my place. when i opened it, i saw the packet has already been opened and tasted from the corner. i asked the delivery executive to take it back, as i want to replace but he refused. later i mailed many times, uploaded pictures for proof but no response i get. even i did not get my refund also.

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I used swiggy for 3 times, and everytime the service goes to new low. This time was the height, so thought to comment on social media. Oven Store pizza delivered in a smashed way. Complained to customer care, but they too were pathetic. I will never ever use swiggy henceforth, uninstalled the app now.

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