Hot Deal

Apple Airpod2

354°
Deal Cadet
MoneySaver09

I placed an order on myntra for Apple Airpod2 seller Flashstar on 03.03.20 and today when i received the package in front of their delivery executive, i am surprised to see that the product is duplicate and the same is available in local market for Rs. 3000/-, I raised an issue with them but I need help for you people that what can i do???? Please help please help.

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Benevolent Benevolent
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Check serial number of product on http://checkcoverage.app...om, if it’s a duplicate product then this page will show that serial number is invalid.

Take a screenshot of it and send it to Myntra.

Deal Cadet Deal Cadet
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Checked u can see the screenshot

Deal Cadet Deal Cadet
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how can u say that it’s duplicate

Deal Cadet Deal Cadet
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https://cdn0.desidime.com/attachments/photos/607623/original/IMG20200309190943.jpg?1583761225You can check your self. Please help

Deal Cadet Deal Cadet
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https://cdn0.desidime.com/attachments/photos/607624/original/IMG20200309191107.jpg?1583761320Serial no. DLCXCF4ZH8TT

Deal Cadet Deal Cadet
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open the box…u can check serial no. inside airpod

Deal Cadet Deal Cadet
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i also received packaging same like this

Deal Cadet Deal Cadet
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If u received the same then its definitely copy of Apple Airpod2

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Deal Cadet Deal Cadet
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https://cdn0.desidime.com/attachments/photos/607629/original/Screenshot_2020-03-09-19-14-24-26.jpg?1583761475

Mobile Guru Mobile Guru
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Its not duplicate..it is original one
May be the packaging had been altered recently

Helpful Helpful
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If it would have been a copy product, Apple site would return an “invalid serial” error but they did not…Copy product hone pe Apple serial detect hi nhi kar paata but they are clearly saying that it’s a replacement product so chill…

Deal Cadet Deal Cadet
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You mean to say its an original product but replaced.

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Deal Cadet Deal Cadet
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i bought in December…same packaging…original product….apple website picking serial no. and shwoing date of purchase not mentioned

Deal Cadet Deal Cadet
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Yes i know that but as per my screen shot you can see that apple website does not recognise my serial number and hence its prooved that its fake.

Deal Cadet Deal Cadet
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serial no. is inside airpod cover…under lid of airpod cover

Deal Cadet Deal Cadet
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Then what about the serial number is on the box and I talked with the cc apple and he told me that the product is replaced product and out of warranty then its clear that why i accept this product which was already out of warranty and replaced in short 2nd hand product. Now i ask you all dimers that carefully check your product authenticity.

Benevolent Benevolent
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Few vendors somehow found out a loophole to get access to devices that were supposed to be replaced and have been selling them all around. I was trying to get hold of an airpods pro on OLX and almost every listing I come across I ask for serial number of their device and most of them throw similar error on Apple’s website.

This was the reason for me to share a post on how to validate apple devices (especially when someone is getting a used one).
https://www.desidime.com/forums/dost-and-dimes/...

Deal Cadet Deal Cadet
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I understand, but in my case I purchased it from Myntra as new device not a 2nd hand or replaced/out of warranty product.

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Deal Cadet Deal Cadet
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For how much you bought?

Deal Cadet Deal Cadet
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12500/-

Deal Cadet Deal Cadet
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why are myntra denying for replacement what is their listed return poilicy?

Deal Cadet Deal Cadet
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Received a call from Myntra and they are telling that only serial number has been replaced not product and the funny part is myntra cc told me that they are responsible for warranty. If Apple not providing the warranty then we take up this matter with their head.

Deal Subedar Deal Subedar
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Serial number is replaced when product is defective and replaced. Means someone has returned and new serial number is stick to your product

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Deal Cadet Deal Cadet
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One thing is clear in my mind that on successful resolution this dispute, I will definitely uninstall Myntra App and also make video of the same and circulate it on social media because of this mentally heressment.

Deal Cadet Deal Cadet
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Everything is clear now. Today I visited Apple Service Center and the output was shocking. They told me that 1. This is not 2nd Gen Airpod, its 1st Gen, 2. Its not Indian, it was from out of India, 3. Its already Out of Warranty and 4. The serial number which is on my product is already replaced.

Its clear Myntra did a fraud with me for Rs. 12499/-.

Now, please help me that what can I do further and how to file a lawsuit against them. Should i have to do an fir against them or directly going to consumer forun.

Deal Newbie Deal Newbie
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Consumer forum would be a good option. Rest you must try to get a solution at your end first.

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Deal Cadet Deal Cadet
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Deal All, Received update from Myntra that they are going to initiate the return process. A big relief to hear this news.

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