How to Close a LazyPay Account Permanently?

Quickly Delete your LazyPay Pay Later Account Permanently with these tips & tricks. Also, make sure you ask for deletion of all your personal records.

by FighterMan Updated: 19 Jul, 2022, 11:41 IST
34 54153

Looking to close your LazyPay account? If yes then you can do it permanently by breezing through this short read. We have also mentioned some important points to keep in mind before deactivating.

https://cdn0.desidime.com/attachments/photos/789079/medium/maxresdefault.jpg?1658141371

About LazyPay ‘Buy Now Pay Later’ Service

LazyPay includes sections like LazyCard, Buy Now Pay Later, LazyPlus, Credit Shield, and Xpress Cash. Its parent companies are Naspers and PayU Finance while SBM Bank is where it gets its banking powers.

LazyCard is a lifetime free VISA credit card which includes 5% cashback and other rewards. The BNPL service allows you to pay later within 15 days across various online merchants which have cashback offers. Then, LazyPlus is its UPI pay later option. LazyPay Credit Shield takes care of your CIBIL score. Finally, the LazyPay Xpress Cash gives you instant loans of upto ₹5 lakhs directly into your bank account.

How to Delete your LazyPay Account Permanently?

Make a note that once you Delete your LazyPay Account Permanently then you won't be able to activate it again so there's no harm in keeping your account inactive.

Other BNPLs:-

How to Delete Amazon Pay Later Account Permanently?
How to Delete SlicePay Account Permanently?
Email or Call to LazyPay Customer Care

Email or Call the LazyPay Customer Care team to Delete your LazyPay Account Permanently. Make a note that LazyPay customer care working hours are 9AM - 9PM everyday.

Email

[email protected]

Call

08069081111

You will get a reply within 3-4 working days. Firstly, LazyPay may try to compensate by giving you some good offers and waving off some of your late fees. You can accept them and keep your account active as there is no harm in it.

Contact PayU Finance Support

LazyPay is powered by PayU Finance which is a well known payment gateway in India. You can Contact PayU Finance Support via email on [email protected]. A special thanks to our Dimer @abhishek012 for letting us know that NOC is required from PayU Finance for deleting record in CIBIL report.

Contact SBM Bank

You can also contact SBM Bank on their email [email protected] or call on 1800 1033 817 for permanent closure of your LazyPay account.

RBI Ombudsman

If none of the above works then the only way out is RBI Ombudsman. You can Reach out to the RBI Ombudsman and file a complaint. Simply register, give complaint details, and submit. After this you will get a tracking ID for checking the status of your complaint. You will then get an email notification once there is a reply from RBI.

Checklist to Successfully Close your LazyPay Account Permanently

Make sure that your LazyPay account is permanently closed instead of Deactivated or Temporarily Paused status by following the checklist below.

  • Clear your pending dues.
  • Check for NOC from your lending provider which says that your LazyPay account is closed with all dues paid. It usually comes in 2-3 weeks of your account closure request.
  • After closure, your CIBIL score will go down a bit, but will be back in sometime.
  • Your CIBIL report may show LazyPay active as it might take 2-3 months to reflect closure.

Related Reads:-

Loan Accounts for BNPL in CIBIL
Lazypay latest terms and conditions.
Should one use 'Pay Later' option or no?
Non-banks cannot load credit lines into prepaid payment instruments: RBI to fintechs

This was all about LazyPay Account Permanent Closure. Are you a LazyPay user? Feel free to share your views here on this Buy Now Pay Later credit service.

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Deal Newbie Deal Newbie
Last year September, I tried to close my account and i got a mail regarding closure also, but still there is personal loan account listed in my cibil score. How to remove it from there.  https://cdn0.desidime.com/attachments/photos/789150/medium/Screenshot_20220718_224143_com.google.android.gm.jpg?1658164499
Deal Newbie Deal Newbie
Madster wrote:
Last year September, I tried to close my account and i got a mail regarding closure also, but still there is personal loan account listed in my cibil score. How to remove it from there.  https://cdn0.desidime.com/attachments/photos/789150/medium/Screenshot_20220718_224143_com.google.android.gm.jpg?1658164499
Confirm with them that your account is closed permanently. Once it is done it will take around 30-45 days or so to get this updated on your cibil.
Deal Cadet Deal Cadet
Iam not closed the account But it's in blocked state It's showing accept latest T&C to unblock Is there any charges in new T&C ?
Finance Ninja Finance Ninja
Madster wrote:
Last year September, I tried to close my account and i got a mail regarding closure also, but still there is personal loan account listed in my cibil score. How to remove it from there.  https://cdn0.desidime.com/attachments/photos/789150/medium/Screenshot_20220718_224143_com.google.android.gm.jpg?1658164499
Contact PayUfinance and ask for NOC.
Deal Newbie Deal Newbie
LazyPay is a fraud company, they have not reversed 56k amount of money(for 2 Amazon + 2 dhani wallet, failed transactions) since Aug 2021. Have been fighting at all levels(email, calls, RBI complaint) to get this sorted still no luck. Only thing left is to take the matter to court.
Entertainer Entertainer

They have removed their customer care email id. And if we call they don't transfer to customer care executives, keep going round and round about option this and that and none reaches customer care. Tagged them on twitter a month back, no one replied.  How are you guys reaching them? I wish them to delete my account but how to go about this?

Deal Cadet Deal Cadet
saucap wrote:

They have removed their customer care email id. And if we call they don't transfer to customer care executives, keep going round and round about option this and that and none reaches customer care. Tagged them on twitter a month back, no one replied.  How are you guys reaching them? I wish them to delete my account but how to go about this?

I called them 36 hours ago and the call went through. Asked them to close the account, received an email stating my account had been blocked before the call ended.

I'll just follow above comment and contact PayU to get the NOC.
Deal Cadet Deal Cadet
Expand
sector_7 wrote:
I called them 36 hours ago and the call went through. Asked them to close the account, received an email stating my account had been blocked before the call ended.

I'll just follow above comment and contact PayU to get the NOC.
Any details on how to contact PAYU?
Deal Newbie Deal Newbie
Any problems with LAZYPAY ??? Why to deactivate account now ... Can anyone throw light pls
Deal Newbie Deal Newbie
ksrkumarbalaji911 wrote:
Any problems with LAZYPAY ??? Why to deactivate account now ... Can anyone throw light pls
I also want to know please anyone here?
Deal Subedar Deal Subedar
Expand
abhishek012 wrote:
Contact PayUfinance and ask for NOC.
I asked lazypay they said wait for 60 working days
The PostMighty The PostMighty
They are now showing up on CIBIL, which wasn't showing earlier before I ordered lazycard. Does it actually affect my score or would it improve if I keep using and repaying on time? If not, I'll close my account
Deal Cadet Deal Cadet
ksrkumarbalaji911 wrote:
Any problems with LAZYPAY ??? Why to deactivate account now ... Can anyone throw light pls

I too have no problem with Lazypay. I will not cancel as i am using this since 4 years. Never had any issue really. 

Deal Cadet Deal Cadet
They only deactivate your account its more then 60 days my account is only deactivated today i had called them and for deleting my account they told it will take 60 days to remove from cibil and then you will not able to login.but still i had forwarded complaint to payufinace regarding NOC. If anyone knows any more step required after this plz tag me
Deal Subedar Deal Subedar

My account is in deactivated status, they are not permanently deleting it. What to do ? 

Deal Newbie Deal Newbie

Plz close those fake account.. as m getting unnecessary calls from u. Claiming fake transaction 

Deal Newbie Deal Newbie

Plss delete this account   mai rakhna chaiti simple faltu ke MSG ate rehte hai already pay kr diya cash frr bhi din ke char char msg bhej  dete hai

Deal Newbie Deal Newbie

You have not sent bill details the details sent are wrong I have never had any dealing with these people 

Deal Newbie Deal Newbie

Closure process started.


Thank you for the info everyone.

Deal Cadet Deal Cadet

Screenshotfrom2023-04-0711-36-39

image

Literally 15 min task

1. Send email to [email protected], cc : [email protected] ( mention loan account number - available in credit report )

2. DM the ticket number ( auto-replied by lazypay for email in step 1 ) to twitter handle @ Lazy_Pay

3. Receive call on registered mobile and give verbal consent, NOC / NDC will be emailed during call itself

🙏🏻

Deal Cadet Deal Cadet
equalizer wrote:

Screenshotfrom2023-04-0711-36-39

image

Literally 15 min task

1. Send email to [email protected], cc : [email protected] ( mention loan account number - available in credit report )

2. DM the ticket number ( auto-replied by lazypay for email in step 1 ) to twitter handle @ Lazy_Pay

3. Receive call on registered mobile and give verbal consent, NOC / NDC will be emailed during call itself

🙏🏻

From just LazyPay to all BNPL ( except APay Later ).. AMA

image

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