Pepperfry Reviews

551 Dimer recommended
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Pepperfry Ratings
  • 6 month Rating
  • Product and Service Pricing
  • Chance of Future Purchase
  • Shipping and Packaging
  • Customer Service
  • Returns and Replacement Policies
  • Website's Ease of Use
  • by amitcsaini95 on 08 May 2014
    I face very bad experience with Pepperfry team. They are not professional and prompt to help. I contacted many times in last 6 days to update my shipping details and to follow-up with courier company but they failed to do the needful and product dispatched to wrong location. However to resolve the issue I also contacted courier company to update the details and they raised complaint in their system. Due to Pepperfry team's unresponsiveness the product which should have delivered in 2 days i... view more
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  • by demonashes on 28 December 2013
    Found a good deal and ignoring DD ratings, I still went ahead with a purchase. First thing is their SLA for shipping - 6 days to ship (not deliver)?? Which country are these guys in? I expect items to be shipped in 2 days flat. I ignored this too and thinking that its the max time, nothing stops them from shipping it earlier. Finally after 6 days, there was still no update on my order. Just lying there. I had to cancel it and get my money back. The only positive that I saw is their Customer c... view more
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  • by deal-hunter on 28 December 2013
    I ordered many products from pepperfry and their service is just good . When I order any product i just receive them in just 4-5 days. Products are well packed in box and covered properly. good to customer care centre where any issue is resolved . I have ordered recently bajaj light using 150 off on no minimum purchase but they cancelled my order saying pincode is not serviceable but it looks cheap policy as previously i receive items on same pin code . No need to return anything yet from t... view more
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  • by gopalk on 28 December 2013
    I have good experience with Pepperfry and no issues so far. They have good quality products and are found genuine. Their customer service is quite good and quick and their chatting service was very useful and people were sincere and good. They delivered the products in time in proper packing. There are many free shipping items in their site. Some times they give heavy discounts ! view more
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  • by inviciblemayur on 28 December 2013
    Till now I have purchased many products through them, and my experience till now is ok. They have wide range of products, and pricing after applying with coupons most of the times is cheapest compared to other websites. Their customer service is also prompt is replying and resolving any issues if there are any. view more
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  • by mr.romeo4u253 on 18 November 2013
    Worst service... Please dont prefer pepperfry. I ordered 20Liters Microoven and they send 7 liters . Instead they are blaming us and representative is not listening our concern too... God know when it will be resolved. I prefer not to purchase anything from pepperfry... Worst service and they fool the customers with false expectations. view more
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  • by mayukh.jsr367 on 30 October 2013
    I have not ever experienced such kind of worst online shopping site... please think twice before placing any order...there are several other sites which provides better services, offer and products... view more
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  • by lovelysonipat on 11 September 2013
    :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: I will rate it minus 5 but desidme force us to rate atlest one star. *Never Buy From Pepperfry * *They are the cheaters* I placed an order 300026605 with pepperfry. They shipped the product near to expire and I had a talk with customer support. They said to send back the product and they will refund. I sent back the product to pepperfry on 14th August and send them the POD also. But after ... view more
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  • by bhaveshk.vya... on 01 July 2013
    Hi, Guys. Don't buy anything from this backwas Site. view more
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  • by bandishshah.... on 29 June 2013
    I placed an order last year for a sweatshirt of size M. Now they gave me a sweatshirt of size L. Then when I ask them I want size M, they say its out of stock now. It was a prepaid order. When I called up their customer care (who know absolutely nothing about their processes) they say they will refund the amount. But the refund will happen only in the form of pepperfry points. wtf!! it was not my mistake that you did not have the product. I agree to it anyways. Then after 5-6 months, I log on... view more
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