Croma Reviews

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Croma Ratings
  • 6 month Rating
  • Product and Service Pricing
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  • by murthykurell... on 24 July 2024
    <p>They promised to deliver the product on a specific day, so I bought it as a birthday present for my daughter. nevertheless, the merchandise has not been delivered. I called Croma customer service and informed them of the anticipated delivery delay, even though they were unable to take the necessary measures. I contacted customer service again, but they provided me with inaccurate information and irrelevant responses. Worst services; if you plan to purchase them, proceed with caution. <br> ... view more
    100.0% of 2 people found the following review helpful.
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  • by aashishmehra... on 14 July 2024
    <p><a href="https://www.google.com/maps/contrib/110516741383386131742/reviews?hl=en-US" jscontroller="faRFtd" jsaction="contextmenu:pvY4Bb" ping="/url?sa=t&source=web&rct=j&url=https%3A%2F%2Fwww.google.com%2Fmaps%2Fcontrib%2F110516741383386131742%2Freviews%3Fhl%3Den-US&ved=0CAEQzsEIahcKEwioy_ru46aHAxUAAAAAHQAAAAAQFQ&opi=89978449">doopenme282 reviews</a>Avoid this Croma outlet...<br><br>Got hoodwinked by one Md Imran yesterday i.e. 13.07.2024 at this outlet. Bought a Redmi Civi for Rs.38600. I... view more
    100.0% of 1 people found the following review helpful.
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  • by vidjeakumar487 on 30 June 2024
    <p>Hi Croma, I have got an Whirlpool Washing machine in Chennai Anna Nagar branch in 2021 and its under Croma extended warranty.<br>I have been raising the request for service for this washing machine for the past 20 days. It has been a very poor response from the Anna Nagar branch support team. I need to call daily and they will say they will call back and no response.<br>After all this today i tried calling Whirlpool customer care directly and they told me that there no tick... view more
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  • by haraprasadtr... on 02 May 2024

    Very very Poor After sales services. Never purchase from Croma. People working are adamant & gives false comittments. Very very very poor response from them. Never belief them or their comittment at time of sell.

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    100.0% of 2 people found the following review helpful.
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  • by dasmohapatra... on 13 April 2024
    <p>When you buy any product, they charge extra 199 rs for next day delivery. But after 5 days the product got delivered. And after delivery of the AC now again reaching them for installation is a pain as through the customer service no. no-one picks up the call even after 30mins. So i tried reaching them continuously wasting 4-5hrs from my busy schedule. Looks like they don't answer the calls only as 2nd time someone answered after 17mins and one lady recieved the call and disconnected, again... view more
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  • by manasaranjan539 on 08 April 2024
    <p>Worst Worst experience, never ever buy from Croma. I have bought a Croma Inverter AC from the Croma Showroom, Patia, Bhubaneswar, came in the sweet words of the sales manager and now suffering. It was installed last month and I had already lodged complaint for 6th time. The product is having manufacturing defect but they are not attending it timely. The Technician has opened the product 3 days back and it's scattered all over, not turning afterwards. Tired of repeated calls, Feeling chea... view more
    100.0% of 2 people found the following review helpful.
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  • by mannchopra.2366 on 29 March 2024

    Very poor service.I request you all do not buy anything from croma.

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    100.0% of 1 people found the following review helpful.
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  • by avdhuteducat... on 22 March 2024

    usha food processor mene 2019 me kharida tha.. lekin 5 bar processor ki moter kharab ho jati thi to bhi replace nahi kiya yor mena pisha kharab huva... ek bar mal becha diya fir koye nahi sunelava.. mal gatiya rakhate he...

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  • by akvuliyil151 on 06 February 2024
    <p>have ordered 1 LG 185 Litres 3 Star Direct Cool Single Door Refrigerator with Antibacterial Gasket (GL-D201ABCD.BBCZEB, Blue Charm voa Croma Online and supposed to be delivered on 5th feb in between 9 AM to 3PM.<br>Delivery team called me at 7.45 PM , I replied that I'm not available during the time and I informed the time slot for the delivery and requested to deliver on 6th Feb 9AM to 3PM.<br>I'm calling the Croma Toll free number and no support is being or follow up is done all the time... view more
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  • by mghosh.metal362 on 07 January 2024

    Even after 20 days from procurement the product has not been installed. Contacting customer service does not seem to work. 
    be careful before purchasing any product. Sales and service should be equally strong

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