Croma Reviews

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Croma Ratings
  • 6 month Rating
  • Product and Service Pricing
  • Chance of Future Purchase
  • Shipping and Packaging
  • Customer Service
  • Returns and Replacement Policies
  • Website's Ease of Use
  • by Gourmet on 24 January 2023
    Recently, I purchased many products from Croma and found that Croma has a better price and speedy delivery than other retailers. i personally liked its express delivery service which usually delivers my order within 30 minutes since the nearby Croma outlet is just 5 km away. view more
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  • by mondalminaks... on 23 January 2023
    <p>As I knew Croma is a Authentic store from that expections I have purchased a mobile (one plus Nord 2T) from Newton Narkel Bagan Croma Store. After using 3days my mobiles battery started draining then I have visited the store for the replacement but they have neglected and ask for the servicing. Even the the coustomers service members was telling me,&nbsp; if I purchase one and half lac product there won't be 2dasys guarantee, and insisting another member not to take my product on that day ... view more
    100.0% of 2 people found the following review helpful.
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  • by nishaa.rajbh... on 12 January 2023
    <p>I purchased one plus 10R and after 4 months only motherboard damaged.......Such a pathetic service and sales man of croma are like they make you touch the moon while selling their products with all the possible lies and if you come up with Any problem they will tell you to go to the service centre. Such a worst management..... Purchased mobile from so many shops if there is any problem they will help you with replacement and the mobile i purchased from croma that mobile motherboard was fai... view more
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  • by pilliprasad850 on 09 December 2022

    Croma is a very neglected store in providing services which are under extended warranty.  I'm facing problem from 29/11/22 for getting repairs to Microwave oven which is under extended warranty.  These people are so neglected towards customers. 

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  • by ankit.shah20... on 24 September 2022

    Worst service from Croma, Had ordered this on 9th September as pre-booking, Estimated delivery date was 23rd September. They didn't deliver it on a given date. Talking to customer care, they said that it is handed over to the shipment provider (Bluedart). Upon calling bluedart, they say that they have not received the product from the vendor end. Croma could be the worst choice for electronic purchases.


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  • by atul.vaidya2... on 16 July 2022

    Purchased LG REFRIGERATOR. 

    Croma team was very supportive in selecting the product.  Yuvraj was very knowledgeable and helped in addressing all the queries in right perspective. He also strived to ensure that customer knows about all the options available from different credit cards.

    Overall experience was very good!

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  • by amatullacolo... on 10 November 2021
    I had purchased Nokia C20 plus on September 2021 from Croma Andheri from Mr.Vinod (salesperson) and within one month the adapter charger is not working..Croma took my mobile as well as my charger and said i will get it back within 2hours but now they are saying I will receive my mobile after 48hours. If selling faulty items is the policy of Croma & giving bad after-sales services to the customer then I will never suggest croma to anybody view more
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  • by dr.vidushi.a... on 02 November 2021
    Totally untrained and useless staff.... First they charged me 38000+ and said u ll get emi without interest for 9 months... When converting they said no u ll be charged 2000+ amount for emi.... They did give the void receipt but it is the process of the credit card company to revrse charges after 7 weeks.... Because of croma my 38000+ are stuck.... I am going to see them in consumer court... So. I thought probably growel staff is useless let me. Go to oberoi mall store there. ... view more
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  • by sandhiyanike... on 20 October 2021
    I purchased a oppo earbud which was defective and raised a return order 20 days ago but none of the chroma agent were least bothered and i hate shopping @ chroma view more
    100.0% of 2 people found the following review helpful.
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  • by binasinha.me760 on 23 August 2020
    Very Pathetic service by chroma. I bought a washing machine of Whirlpool from their store located at season's mall Magarpatta pune. An extended warranty was also taken for 5 years. They committed that the installation will be done by their end and I need not to contact with the Whirlpool customer care. As per their guidance I waited for installation 2 days, but no one visited for installation. Then I contact them everytime they committed that it will be done on the very same day but nothing w... view more
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