Croma Reviews

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  • by amatullacolo... on 10 November 2021
    100.0% of 1 people found the following review helpful.
    I had purchased Nokia C20 plus on September 2021 from Croma Andheri from Mr.Vinod (salesperson) and within one month the adapter charger is not working..Croma took my mobile as well as my charger and said i will get it back within 2hours but now they are saying I will receive my mobile after 48hours. If selling faulty items is the policy of Croma & giving bad after-sales services to the customer then I will never suggest croma to anybody view more
  • by dr.vidushi.a... on 02 November 2021
    0 of 0 people found the following review helpful.
    Totally untrained and useless staff.... First they charged me 38000+ and said u ll get emi without interest for 9 months... When converting they said no u ll be charged 2000+ amount for emi.... They did give the void receipt but it is the process of the credit card company to revrse charges after 7 weeks.... Because of croma my 38000+ are stuck.... I am going to see them in consumer court... So. I thought probably growel staff is useless let me. Go to oberoi mall store there. ... view more
  • by sandhiyanike... on 20 October 2021
    100.0% of 1 people found the following review helpful.
    I purchased a oppo earbud which was defective and raised a return order 20 days ago but none of the chroma agent were least bothered and i hate shopping @ chroma view more
  • by binasinha.me760 on 23 August 2020
    100.0% of 1 people found the following review helpful.
    Very Pathetic service by chroma. I bought a washing machine of Whirlpool from their store located at season's mall Magarpatta pune. An extended warranty was also taken for 5 years. They committed that the installation will be done by their end and I need not to contact with the Whirlpool customer care. As per their guidance I waited for installation 2 days, but no one visited for installation. Then I contact them everytime they committed that it will be done on the very same day but nothing w... view more
  • by ajaip1278 on 23 May 2020
    0 of 0 people found the following review helpful.
    Should never buy Chroma inverter AC, it also consumes a lot of electricity and cooling is absolutely useless. It is better to use cooler, I would never recommend buying it even to the enemy.. view more
  • by srinivasanre... on 14 January 2020
    0 of 0 people found the following review helpful.
    I bought a Croma Washing machine which is under warranty. No one is bothered about the services to the customer. The spares are never available in the godown or workshop. If any part is faulty it takes around a month to replace the parts. Very poor communication. They think that we are stupid sitting out here. I lodged a complaint on the 26th of Dec 2019 the engineer visited my place on 28th. He checked the parts and said the motor has to be replaced, he said in 4-5 days the parts will be rep... view more
  • by polimarialex... on 19 October 2019
    100.0% of 1 people found the following review helpful.
    Very bad experience for me. They took my money 45000(approx) for purchase of laptop and booked it. After repeated calling with customer care they told it will dispatch on given time (after 7days). They were not dispatched the same time. I called again to customer and they told me some expert group will call me after 24 hrs. Many times I called after but customer care told same. I just fraustated and told many times to cancel my order. Finally they cancelled my order. (For the same product I... view more
  • by jai.iasca741 on 28 June 2019
    0 of 0 people found the following review helpful.
    I booked a washing machine this Sunday, the sales person told me that there is an offer going on with Croma of 5% gift of the product amount. I selected the product, paid and they gave me the assurity of very next day delivery, After payment, the sales person told me that the offer is not valid for the product I purchased, and they deliver the product on Thursday. No one was taking responsibility about the delay delivery and when I called, they were not accepting their mistakes. This is ... view more
  • by sharmabhavu830 on 27 May 2019
    0 of 0 people found the following review helpful.
    Before 5 month I had purchase 55 inch LED for croma(Iscon) 1_not delivered on time . 2- Committed give complementary GIFT(Pan drive) 3-after 4 month follow up give me Power Bank without Box by Pathan 4-power bank not usable, after fully charged only 10 min charge pathetic Services Next time not purchase form croma Bhavesh Sharma view more
  • by real_deeep672 on 05 November 2018
    0 of 0 people found the following review helpful.
    Feel CHEATED. ALL 3 CROMA products turned out DEFECTIVE and the management COULDN'T-CARE-LESS. #Croma 1.5 ton AC showed error within a few months and stopped working within 3 years. Worse, the staff behaviour is suspect : They won't share names or be willing to put on record what they verbally communicate.The reason is obvious). Also, most were found unprofessional. A customer service desk man was found plain rude while a manager called David was RUDER. One Mr. Y Patel tests your pati... view more