Croma Reviews

Purchase one TV from CROMA and after delivery mire than one week they are not coming for installation.

I tried to contact with them 6-7 times and they just raised complaint and asure technician will visit next 24 hrs but no call / message from them and no one visited for installation.

Very pathetic service providing by croma.

Won't suggest this to anyone.

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<p>This branch of Croma Hinjewadi, Pune stop picking the call of customer when there is no answer with them for any support related issue. Purchased Samsung Washing Machine worth Rs. 44000/- got warranty of 4 years but within first week itself they are unable even to change the water inlet pipe through technician though I was okay to pay for charges. They don't have any control on service provider of the product being purchased from their store. This is Unprofessional and not expected from t... view more

I paid an advance of Rs 5000 for purchase of a Laptop as a pre booking amount. When I purchased the laptop I paid full price on the assurance that the Rs5000 would be refunded within two days. 
It’s more than just 10 days and the amount has not been refunded. 
Aside from hollow and meaningless assurances no action has been taken to resolve my issue 

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 ,I purchased an AC from CROMA store, centre square , Vadodara on 07/07/2023 delivrred it on 08/07/2023 but they could not provide me a technician to install the AC till 06:45PM date 12/07/2023 ie evenaftern5 days of delivery. Poor after sales service from CROMA. STORE.

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do not buy croma products very bad build quality 

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Croma is worst after sales service 

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Visited the store to buy a new food processor and had a great experience. The girl named shivangi explained each n every detail properly and helped me a lot to make a grt choice.thnx croma thnks shivangi for the wonderful time.

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<p><br></p> <p>i purchase my first laptop from your store and i also buy a platinum plan worth 3000/- rupees. and they are commited me all over the india they provide me home service all over the india . and i face fingerprint and camera relatedd issues and i also visit your store and your technician is not capable for solve my problem and he told me to go lenovo service center and i am go there but they told me if i buy laptop from croma so for the service purpose i can only visit croma stor... view more

Recently, I purchased many products from Croma and found that Croma has a better price and speedy delivery than other retailers. i personally liked its express delivery service which usually delivers my order within 30 minutes since the nearby Croma outlet is just 5 km away. view more

<p>As I knew Croma is a Authentic store from that expections I have purchased a mobile (one plus Nord 2T) from Newton Narkel Bagan Croma Store. After using 3days my mobiles battery started draining then I have visited the store for the replacement but they have neglected and ask for the servicing. Even the the coustomers service members was telling me,  if I purchase one and half lac product there won't be 2dasys guarantee, and insisting another member not to take my product on that day for t... view more